Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Visnovsky

South East Melbourne,VIC

Summary

Professional individual with successful experience in fast-paced work environments. Strong team player with expertise in completing various clerical tasks and offering staff support. Exhibits excellent organisational skills, with the ability to prioritise and manage multiple tasks simultaneously. Proficient in Microsoft Office, Google Docs and other database programs. Demonstrates strong problem-solving and communication skills.

Overview

5
5
years of professional experience

Work History

Program Administrator

InjuryNet
09.2022 - Current
  • Coordinating and booking medical assessments and appointments with a national network of medical and allied healthcare providers.
  • Aided in providing and overseeing health surveillance processes for large clients.
  • Tracking and monitoring assessment and appointment outcomes.
  • Maintaining accurate records and information.
  • Managing enquiries and resolving issues from employees, clients and healthcare practices about any administrative issues.
  • Liaising and maintaining relationships with managers, employees/candidates, practice managers, medical and allied healthcare professionals.
  • Providing exceptional customer service, utilising great written and verbal communication skills.
  • Implementing new approaches and processes to meet business needs.
  • Handling of sensitive and private information appropriately.
  • Adapting to new processes and changes when required.

Lead Stablehand

Oakwood Riding School
09.2018 - 09.2022
  • Monitored animal behaviour and completed examinations to identify illnesses, injuries or potential diseases.
  • Maintained safety procedures and practices.
  • Everyday management of 30 school horses and 25 privately owned horses from feeding to first aid and health care.
  • Prioritising a large number of general tasks and complete them with great efficiency.
  • Have a keen eye for detail and notice small irregularities and problems.
  • Communicate efficiently with clients, fellow staff and the general public to provide top level services.
  • Liaise with vets, farriers and feed store personnel, to ensure important items are well stocked and maintain routine health services for horses.
  • Take direction from managers and work independently as well as within a team.
  • Appropriate training and induction of new staff.

Education

Bachelor of Social Science - Criminology

Swinburne University of Technology
Melbourne
07.2023

Diploma of Horse Breeding - Stud Management

Melbourne Polytechnic
Epping, VIC
06.2018

Skills

  • Analytical and critical thinking
  • Adaptability and Resilience
  • Problem-solving abilities
  • Communication skills
  • Interpersonal skills
  • Customer Service
  • Attention to Detail

References

Annette McDougal
Manager Medical Services

M: 0439 620 575
Annette.McDougal@injurynet.com.au


Caleb Haile-Mariam
Senior Program Coordinator

T : 03 9124 0301

Caleb.Haile-Mariam@injurynet.com.au

Timeline

Program Administrator

InjuryNet
09.2022 - Current

Lead Stablehand

Oakwood Riding School
09.2018 - 09.2022

Bachelor of Social Science - Criminology

Swinburne University of Technology

Diploma of Horse Breeding - Stud Management

Melbourne Polytechnic

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Anna Visnovsky