Anna Weuthen
Summary
I have gained diverse experience in customer service, including working as a waitress in a restaurant/ wine bar, where I provided attentive service and ensured a positive dining experience. In addition, I assisted experiential educators at XPAD, leading group activities for children and promoting team-building and personal development in outdoor settings. My work at a climbing park further developed my skills in safety management, customer service, and communication, ensuring guests’ safety while fostering an enjoyable and engaging experience
Overview
3
3
years of professional experience
Work History
Waitress
Felix.| Wine Bar and Restaurant
09.2023 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Adventure Park Attendant
Climbing Park Niederrhein
03.2023 - 09.2023
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Increased park safety by regularly inspecting equipment and reporting any issues promptly.
- Managed and organized the kiosk operations.
- Communicated effectively with visitors of all ages.
Assistant Adventure Faciliator
XPAD GmbH
06.2021 - 04.2022
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Supported adventure educators in conducting activities and programs for groups, especially children
- Strengthened community relations by organizing events that brought together diverse groups for dialogue and learning.
Education
High School Diploma -
Erasmus Von Rotterdam Gymnasium
Viersen, Germany07-2024
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Menu memorization
- Effective Communication
- Adaptability
- Child Engagement
Languages
German
Native or Bilingual
English
Limited Working
Timeline
Waitress
Felix.| Wine Bar and Restaurant
09.2023 - 11.2024
Adventure Park Attendant
Climbing Park Niederrhein
03.2023 - 09.2023
Assistant Adventure Faciliator
XPAD GmbH
06.2021 - 04.2022
High School Diploma -
Erasmus Von Rotterdam Gymnasium
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