Anna Yalda
Mulgrave,VIC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Confident and apply best practices, with the role and the requirements of the organisation. Skill leader in managing day-to-day problem-solving.
Also a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Proficient in building and maintaining relationships with diverse range of stakeholders.
Overview
35
35
years of professional experience
Work History
Manager in Disabilities
Scope - Disability
07.1989 - Current
- Managed and motivated employees to be productive and engaged in work.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established client goals.
- Improved safety procedures to create safe working conditions for workers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved staffing during busy periods by creating employee schedules
- Developed a strong organisational culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Disability Studies
Employeease
Croydon, VIC11.2016
No Degree - Welfare
Holmesglen Institute
Moorabbin, VIC11.2009
Skills
- Negotiation
- Scheduling and Coordinating
- Complex Problem-Solving
- Good Judgment
- Problem Resolution
- Team Development
- Employee Development
- Customer Service
- Computer skills
- Decision-Making
- Schedule Preparation
- Documentation And Reporting
Languages
Greek
Native or Bilingual
Timeline
Manager in Disabilities
Scope - Disability
07.1989 - Current
No Degree - Disability Studies
Employeease
No Degree - Welfare
Holmesglen Institute
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