Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Anna Zabalegui

Melbourne,VIC

Summary

Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Team Member

KFC
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.

Casual Team Member

Dan Murphy's, Glen Waverley
05.2022 - Current
  • Lent physical support to customers seeking to locate or transport specific items.
  • Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Processed customer transactions using cash register till.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted stock clerks in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
  • Provided informational resources regarding product knowledge, suggestive selling and promotions availability.
  • Learned all required tasks quickly to maximize performance.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Engaged in conversation with customer to ascertain need.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Followed store planograms to properly stock shelves.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified all merchandise was properly priced and labeled.

Casual Team Member

Kmart
11.2020 - 06.2023
  • Lent physical support to customers seeking to locate or transport specific items.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Provided informational resources regarding product knowledge, suggestive selling and promotions availability.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Followed store planograms to properly stock shelves.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Bachelor of Education (Secondary) - English, Humanities

Australian Catholic University
Melbourne, VIC
11.2024

Skills

  • Team Collaboration
  • Cash Handling
  • Closing Procedures
  • Critical Thinking
  • Safety Awareness
  • Time Management
  • Clear Communication
  • Problem-Solving
  • Multitasking and Organization

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.
  • Collaborated with team in the development of Seussical The Musical.

Languages

French
Professional Working
Spanish
Elementary
English
Native or Bilingual

Timeline

Team Member

KFC
06.2023 - Current

Casual Team Member

Dan Murphy's, Glen Waverley
05.2022 - Current

Casual Team Member

Kmart
11.2020 - 06.2023

Bachelor of Education (Secondary) - English, Humanities

Australian Catholic University

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Anna Zabalegui