Annabel Carroll
Gold Coast,QLD
Summary
I am a driven individual looking for her next challenge. I always strive to achieve the highest standard possible, at any given task and in any situation. I am dedicated and keen to learn new skills to improve my experience for the benefit of myself and the company I work for.
Overview
7
7
years of professional experience
Work History
Sales Support & Marketing
LJ Hooker Surfers Paradise
Gold Coast
11.2023 - Current
- Manage transactions to settlement between vendors, buyers, solicitors and internal departments.
- Prepare Agents for listing and appraisal presentations, including researching local markets.
- Administration, preparation, and co-ordination of all properties listed for sale throughout the entire process – including vendor management and update client database when required.
- Developed marketing materials such as flyers, brochures to promote products or services.
- Oversee sales team projects and implemented methods to improve efficiency and service levels.
Individual Contractor
Motorsport
New Zealand & Australia
11.2018 - Current
- Public Relation responsibilities including writing press releases and other media communications to promote professional race car drivers on platforms such as Instagram, Facebook and LinkedIn etc.
- Promotional work with Speedwork Events and Toyota Racing New Zealand.
- Set up events and host in corporate suites for drivers, families, teams and sponsors over the race weekend.
- Have vital roles and responsibilities around planning upcoming motorsport events such as the New Zealand Grand Prix.
- Responsible for day to day activities and the guidance of team members and drivers over the race weekend as a Team Manager.
Strata Assistant
Bright & Duggan
Gold Coast
02.2023 - 11.2023
- Prepare agendas and minutes and attending meetings of the owners corporation.
- Resolve matters raised by the owners corporation to enhance the experience of community living.
- Build relationships with key stakeholders to assist in the administration of large scale defects claims, remedial works and legal issues.
- Support the senior strata management team and branch manager in fulfilling their responsibilities in providing value-added service to clients.
- Ensure prompt adherence to meeting timelines
Sales Associate
Harcourts Coastal
Gold Coast
01.2022 - 01.2023
- Manage real estate transactions from initiation to closing.
- Manage sales pipeline by actively following up with prospects and hot leads.
- Promote property sales through advertisements, open houses and participation in multiple listing services.
- Plan and coordinated open house events to move properties.
- Coordinate appointments with prospective buyers to showcase properties for sale.
- Generate lists of properties compatible with buyers' needs and financial resources.
- Advise sellers on making homes more appealing to buyers in competitive marketplace.
- Advise clients on market conditions, pricing and legal requirements for property transactions.
- Show residential properties and explained features, value and benefits of available homes.
Personal Assistant
Century 21 Real Estate
Palmerston North
11.2020 - 07.2021
- Sales administration and data entry using the Century 21 E-Sales package.
- Social media management for agents and local offices.
- Processing sales documentation.
- Greeting customers at office reception.
- Answering office phone calls and emails.
- Diary management.
- Open home assistance.
Administrative Assistant
Glenn Carroll Transport
Palmerston North
01.2017 - 12.2020
- General administrative duties including answering incoming phone calls and customer inquiries.
- Entering data and invoices using the My Trucking electronic day sheet package.
- Responsible for social media content on platforms such as Facebook, Instagram and twitter.
- Travel coordination for staff and management, including both international and national travel.
- Maintaining a pleasant and professional manner in person and over the phone with customers and staff.
- Operating a range of office machines including photocopiers and computers.
Customer Payment Support
New Zealand Transport Agency
Palmerston North
06.2020 - 07.2020
- General administration duties including data entry, filing, coping, binding etc.
- Setting up payment arrangements and providing the customer with the details of their arrangement.
- Replying to emails and forwarding them on to the correct department.
- Pulling invoices requested for the end of financial year.
- Maintaining a pleasant and professional manner in person and over the phone with customers, staff and managers.
- Attend weekly team meetings and take Minutes.
Front of House
The Strong Room
Palmerston North
02.2019 - 10.2019
- Provide excellent service to customers and ensure they enjoy their dining experience.
- Prepare non-alcoholic and alcoholic drinks, make barista coffees.
- Interacting with customers, taking orders and serving meals and drinks.
- Make menu recommendations, answer questions and share additional information with customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Sales Assistant
The Warehouse
Palmerston North
10.2017 - 01.2019
- Accepted and completed cash, check and credit card payments.
- Meet with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Receive and processed product returns, including coordinating disposal of defective or broken items.
- Drive sales by successfully employing strategies such as upselling and cross-selling.
Education
Certificate IV in Real Estate Practice -
Real Estate Institute of Queensland
06.2022
New Zealand Certificate Real Estate Salesperson -
Skills Organisation NZ
04.2021
NZQA Level 2 -
Feilding High School
2017
NZQA Level 1 - Merit Endorsed -
Feilding High School
2016
Skills
- Customer service
- Communication
- Microsoft Office expertise
- Attention to detail
- Ability to work under pressure
- Leadership
- Time management
- Data Entry
Timeline
Sales Support & Marketing
LJ Hooker Surfers Paradise
11.2023 - Current
Strata Assistant
Bright & Duggan
02.2023 - 11.2023
Sales Associate
Harcourts Coastal
01.2022 - 01.2023
Personal Assistant
Century 21 Real Estate
11.2020 - 07.2021
Customer Payment Support
New Zealand Transport Agency
06.2020 - 07.2020
Front of House
The Strong Room
02.2019 - 10.2019
Individual Contractor
Motorsport
11.2018 - Current
Sales Assistant
The Warehouse
10.2017 - 01.2019
Administrative Assistant
Glenn Carroll Transport
01.2017 - 12.2020
Certificate IV in Real Estate Practice -
Real Estate Institute of Queensland
New Zealand Certificate Real Estate Salesperson -
Skills Organisation NZ
NZQA Level 2 -
Feilding High School
NZQA Level 1 - Merit Endorsed -
Feilding High School
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