ANNABELLE FRY

In June of 2024 I was offered the opportunity to work under one of Townsville’s biggest Law Firms 31 Sturt Chambers. During this period, I worked under the criminal defence Barrister Clair Grant and was given several study cases to review as well as watching and helping with errands in court proceedings. Furthermore, I was offered by Barrister Kellie Mythen to assist with assessing police body cam footage and writing summaries to help provide other perspectives and clarity for the Barrister. Overall, through this I developed corporate skills in assistant work and was an excellent experience.

• Delivered outstanding customer service in a fast-paced environment, effectively managing a high volume of customer interactions while maintaining professionalism and composure.
• Assisted customers with menu selections, processed transactions, and handled customer inquiries, consistently ensuring a positive dining experience.
• Collaborated with kitchen and front-line staff to ensure accurate and timely order fulfillment.
• Maintained cleanliness and organization of work areas, consistently meeting health and safety standards to ensure a safe dining environment.
• Actively resolved customer concerns and feedback, working to enhance overall satisfaction and ensure repeat business.
• Trained and mentored new team members on customer service best practices, store policies, and operational procedures.

• Provided high-quality customer service in a busy quick-service environment, taking orders, handling cash, and operating point-of-sale (POS) systems with accuracy.
• Managed food preparation, ensuring that all products met the company’s quality and food safety standards.
• Fostered a friendly and welcoming atmosphere by greeting customers, addressing their needs, and resolving complaints or issues promptly to maintain a positive dining experience.
• Worked collaboratively with team members to ensure smooth restaurant operations, assisting with restocking, cleaning, and organizing kitchen and dining areas.
• Actively contributed to achieving team sales targets and improving store performance by encouraging upselling and promoting new menu items.
• Consistently adhered to food safety protocols and health regulations to maintain a clean, safe, and hygienic work environment.