Annabelle Gill
Port Macquarie,NSW
Summary
I am a motivated 19-year-old who has spent the last three years at Domino's working across 3 different stores. I started as an Instore team member and worked my way up to Manager, running shifts within my first 6 months. During that time, I've gained experience leading a team, managing daily operations, and delivering excellent customer service in a busy environment. I'm proud that under my management, key performance stats like delivery times and service speed improved by around 20%. Now I'm excited to take on new challenges and expand my skills in a different role or industry.
Overview
3
3
years of professional experience
Work History
Manager
Dominos
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained high standards of customer service, including handling escalated issues and ensuring customer satisfaction
- Scheduled shifts and managed labour to meet business demands while staying within labour budget
- Conducted regular stock counts and adjusted orders to align with sales trends
- Oversaw daily store operations, including food preparation, customer service, inventory and staff management.
- Managed controllable costs to maximise profits for the company
- Improved carryout and delivery times, boosting customer satisfaction ratings and product quality.
- Accomplished multiple tasks within established timeframes.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Education
Bachelor of Paramedicine -
Charles Sturt University
Port Macquarie, NSW01-2024
High School Diploma -
Central Coast Sports College
Gosford, NSW01-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Shift scheduling
- Rostering
- Employee onboarding
- Inventory management
Timeline
Manager
Dominos
01.2023 - Current
Bachelor of Paramedicine -
Charles Sturt University
High School Diploma -
Central Coast Sports College
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