Annabelle Montgomery
Mount Eliza,VIC
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Looking for work experience in the psychology field whilst continuing further studies. Detail-oriented and able to learn new concepts quickly. 5 years of retail experience with highly developed customer service and communication skills.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Harris Scarfe
Mornington , Vic
08.2023 - Current
- Provided customer service by answering questions, resolving problems and providing assistance with product selection.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Conducted cashier duties such as scanning items, processing payments, and assisting customers with refunds and exchanges.
Sales Assistant
Ozmosis
Frankston , VIC
10.2022 - 01.2023
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Supervisor
Lincraft
Mornington , Vic
06.2019 - 09.2022
- Training and inducting new staff members
- Supervision responsibilities of 4-6 staff members
- Opening and closing store
- Stock and sales reconciliation and managing online orders
- Daily Banking and paperwork to ensure compliance with workplace procedures
- Inventory management including - stock on hand ordering and stock adjustments
- Helping with customer queries and resolving customer concerns
- Responding to company queries and communication with Head office on stock levels, emerging issues and fulfillment of online orders
Education
Bachelor of Science - Psychology
University of Melbourne
Melbourne, VIC12-2023
High School Diploma -
Toorak College
Mount Eliza, VIC12-2020
Skills
- Reliable and Responsible
- Excellent Written and Verbal Communication
- Positive Customer Engagement
- Team Cooperation
- Problem-Solving Abilities
References
References available upon request.
Timeline
Sales Assistant
Harris Scarfe
08.2023 - Current
Sales Assistant
Ozmosis
10.2022 - 01.2023
Supervisor
Lincraft
06.2019 - 09.2022
Bachelor of Science - Psychology
University of Melbourne
High School Diploma -
Toorak College
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