Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabelle Townsend

Elwood,VIC

Summary

Highly motivated individual with a desire to take on new challenges. Strong worth ethic and adaptable with excellent customer service skills. Capable at working effectively unsupervised and in team setting and eager to incorporate new skills.

Overview

9
9
years of professional experience

Work History

Front of House Waitress / Bartender

The Inlet Hotel
Inverloch, VIC
11.2022 - Current
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Liaised with kitchen staff to stay informed on product availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained a clean and organised work space by clearing dirty dishes and glasses from tables in preparation for next diners as well as general bar and bistro cleaning duties.
  • Checked identification to verify if customers meet minimum age to legally consume alcoholic beverages.

Support Worker

Self Employed
, VIC
04.2021 - Current
  • Supported clients social, physical and emotional needs to assist them with integrating into the local community.
  • Drove and accompanied clients to appointments, shopping and other events for safety and companionship.
  • Guided clients in the development of skills and strategies for dealing with day to day life skills.
  • Maintained daily living standards by assisting client with household cleaning, washing, meal planning and preparation.
  • Worked with care team to assess a child's needs and implementing of collaborative behavioral support.
  • Assisted clients with personal hygiene and showering.

Office Administrator

Melbourne Food Distributors
Clayton, VIC
05.2023 - 12.2023
  • Performed administrative tasks including scanning, printing and photocopying
  • Order processing through PrestaShop
  • Answered a multi line telephone to provide general information and answer customer enquiries
  • Taking customer orders via telephone and email, cross checking to ensure accuracy
  • Accurate data entry into Excel and Xero

Cafe Assistant

Porter Republic
San Remo, VIC
03.2021 - 05.2021
  • Placed orders on the Lightspeed IMPOS program and handling of cash and EFTPOS transactions.
  • Operated industrial dishwasher to wash glassware. crockery, plates and utensils.
  • Making cold drinks including milkshakes and smoothies in accordance to cafe recipes.
  • Cleaning and restocking cabinet food as required.
  • Served food and beverage to customers at windows, tables and in the courtyard outside.

Front of House Waitress/Bartender

The Westernport Hotel
San Remo, VIC
12.2018 - 12.2020

Cafe Assistant

Bassine Specialty Cheese
Bass, VIC
11.2017 - 04.2018

Checkout Operator

Ritchies IGA
Wonthaggi, VIC
12.2014 - 11.2017

Education

Year 12 VCE Completed 2017

National Police Check

Working With Children (WWC)

HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION

HLTAID011 Level 2 First Aid

HLTAID012 REGULAR CHILDCARE FIRST AID (INC. CPR)

Responsible Service of Alcohol (RSA)

Skills

  • Team orientated
  • Reliable and determined to learn
  • Excellent written and verbal communication skills
  • Good work ethic
  • Self motivated
  • Organised

Timeline

Office Administrator

Melbourne Food Distributors
05.2023 - 12.2023

Front of House Waitress / Bartender

The Inlet Hotel
11.2022 - Current

Support Worker

Self Employed
04.2021 - Current

Cafe Assistant

Porter Republic
03.2021 - 05.2021

Front of House Waitress/Bartender

The Westernport Hotel
12.2018 - 12.2020

Cafe Assistant

Bassine Specialty Cheese
11.2017 - 04.2018

Checkout Operator

Ritchies IGA
12.2014 - 11.2017

Year 12 VCE Completed 2017

National Police Check

Working With Children (WWC)

HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION

HLTAID011 Level 2 First Aid

HLTAID012 REGULAR CHILDCARE FIRST AID (INC. CPR)

Responsible Service of Alcohol (RSA)

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Annabelle Townsend