Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administration Support Officer
Rentco
09.2023 - Current
Maintain fully and accurately the records of all fleet servicing and maintenance with direction from the workshop manager
Receive incoming calls for workshop enquiry to assist caller
Attend in a professional and helpful manner client service for all supplier and customer attending depot
Maintain all documents and recording of servicing and maintenance of equipment in accordance with the Company service policy
Filing of documents in timely and orderly manner
Keep all lines of communication between fleet and workshop in a professional effective manner
Ensure systems and data entry up to date with all recharge invoicing completely in a timely manner with direction of Workshop Manager
Maintain a continual flow of processing supplier invoices and purchase orders to ensure all data recorded in the system is up to date
Any other reasonable task requested to maintain the day to day running of the depot.
Talent Acquisition Administrator
South32
09.2022 - 07.2023
Ensure alignment with internal controls, standards and procedures
Responsible for the due diligence of South32’s new starters, contractor conversions, Graduates and Vacations and internal movements which includes but is not limited to pre-employment medical booking, Fit2work (NPC, qualification, etc.), reference checks, Dow Jones, and working rights
Experienced in managing the due-diligence process for all the sites in South32 which includes Gemco, Cannington, Illawarra, Corporate, Worsley and Eagle Downs
Upload and store all the employee documents in a secure manner as per the company’s rules and regulations (ID Docs and Qualifications (Certificates) into Talent Acquisition SharePoint
Upload the driver’s license in SuccessFactors to assist with the creation of an employment contract
Respond to all queries regarding due diligence checks/recruitment queries
Following up with South32’s medical providers, OccuMed and OSH/Spartan, for any queries or updates regarding the employees’ medicals
Ensure communication with employees to assist with the completion of the due-diligence process
Monitor SES invoices in SAP and approve invoices (make payments) if required
Uplift PO funds in SAP when required
Assist in the creation and maintenance of quick reference guidelines (QRGs) for DD
Monitor the resourcing inbox and take action on all the emails as soon as applicable
Ensures all the due diligence checks are met with standard procedures
Single interface for Line Leaders, employees and contractors to request HR administration support and HR enquires
Answers inquiries by researching, locating, and providing information from Line Leaders and employees relating to HR policies, practices, processes and systems
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
Provides professional, tactful and discrete communications when handling sensitive and/or confidential information
Develop supportive relationships with others in the HR Function and Line Leaders
Demonstrate and promote operational discipline when executing day-to-day activities
Ensure all queries and data management requirements are managed on time, accurately and within defined service level definitions
Contribute to maintain a culture of innovation, learning and development and continuous improvement
Recommend improvement initiatives in existing processes, practices and systems.
Senior Human Resources Officer
Genting Cruise Lines Management Pvt Ltd
07.2021 - 12.2021
DailyProviding assistance with coordinating with the vessel and Operations department on the planning and timely crew rotation
Maintains and upkeep the record of the crew documentation (Passport, Visa, Qualifications, etcAssisting.)in the Adonis
Upload and prepare a list of approved Pre Employment Medical Examinations in SharePoint
Proposes and implements the relief/rotation planning of the ships’ personnel, focusing on the provision of alternatives for the continuous and effective operation of the vessels
Identifies future and current vacancies in vessels’ personnel and informs accordingly his/her supervisor, the CSCs, to support the accurate and fast coverage of needs
Prepares and implements Crew planning (timeliness reliefs, accuracy of documentation, budget compliance, response to company requests)
Communicate with the manning agent on a daily basis to ensure the crew has started following up with the Covid-19 Protocols (recording temperature, isolating in the hotel prior to onboard etc.)
Coordinates with the HRM Manager and CSCs regarding the prompt and accurate implementation of changes in ports’ procedures, such as visas, permissions, etc., concerning the smooth embarkation and disembarkation of crew members if management intervention required
Implements the relief/rotation planning and lay-off procedures according to the contractual agreements and vessels’ needs for each seafarer, focusing on the provision of alternatives for the continuous and effective operation of the vessels
Liaises with vessels, manning agencies, port agents travel agents to ensure that crew embarkations/ disembarkations on vessels are carried out in the most efficient and cost-effective way
Communicates with manning and port agents to gather information related to the specific regulations of each country/state may require
Maintains and regularly updates all required documentation, to safeguard the legitimate operation of vessels and employment of seafarers
Prepare the crew employment agreement and promotion letters
Informs the personnel in the assigned vessels of potential changes in the operational procedures and makes available all the respective documentation to all crew members
Prepare flight tickets for crews to onboard from their home country and develops effective batching of seafarers’ allocation to assigned vessels, to generate cost-effective travelling to all vessel, as well as timely coverage of operational needs
Reviews crew travelling costs to the assigned vessels, and contributes in relative market research, to identify the best value-for-money services
Coordinate with the manning agents, shipping agencies, and travel agencies to facilitate crew deployment
Handle the weekly compilation of Shipboard Management for the crew
Handle the weekly compilation of Covid-19 positive reports for the crew
Generate Ship Schedule report for Manning Agents
Prepare the Travel Orders / E-payments/Cabin Requisitions of the crew
Prepare monthly and weekly report from the Adonis
Perform other tasks as may be assigned by the Manager/ Senior Executive Human Resource Fleet.COVID-19 protocols
HR Data Administrator
BHP Shared Services Pvt Ltd
09.2019 - 09.2020
Demonstrated an overriding commitment to Health, Safety, Environment and Community (HSEC)
Processed end-to-end termination for Australian employees (Resignation, Retrenchment, Dismissal, Retirement)
Ensured alignment with and compliance with internal controls including Group Level Documents, agreements, systems, standards and procedures
Contributed towards achieving set performance targets, benchmarks and KPIs by focusing on maintaining up-to-date, accurate and timely data in 1SAP
Developed supportive relationships with others in the team and demonstrated and promote operational discipline when executing day-to-day activities
Contributed to maintaining a culture of innovation, learning and development and continuous improvement; a Step-Up culture
Provided expert feedback to employees
Worked with complex and demanding employees and supervisors to understand needs and provided excellent service
Explained reconciliations and provide appropriate levels of troubleshooting and problem-solving to queries from internal stakeholders and external organizations
Focused mainly on maintaining employee data
Actively listened to line leaders' requests, confirming full understanding before addressing concerns
Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Used Microsoft Word and other software tools to create documents and other communications
Improved processing time and errors through consistent hard work and dedication to the termination department
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
Maintained energy and enthusiasm in a fast-paced environment.
HR Recruiter Assistant
HR IT Search Pvt Ltd
02.2019 - 05.2019
Understood IT and Non- IT resources and responsibilities
Understood customer requirements and assist in sourcing/shortlisting potential candidates
Posting job adverts in Job Boards such as JobStreet, Linkedin, Facebook, and Indeed
Interview arrangement and management of shortlisted candidate with clients
Understood various resources' roles and responsibilities
Understood Jobs and Responsibilities of Recruitment Executive
Served clients in a friendly, efficient manner following outlined steps
Actively listen to customers' requests, confirming full understanding before addressing concerns
Proved successful working within tight deadlines and fast-paced
Developed team communications and information for meetings
Participated in continuous improvement by generating suggestions
Offered friendly and efficient service to all customers, handle challenging situations with ease
Carried out day-day-day duties accurately and efficiently.
Education
Bachelor of Business (Honours) in Human Resource Management -
Tunku Abdul Rahman University College
05.2019
Diploma in Business Studies (Human Resource Management) -
Tunku Abdul Rahman University College
05.2017
Skills
HR Software/System Skills
SAP HR
Service Next Success Factors Admin Support CMS
Data entry Fit2Work Police Check
Harver Reference Check
Basic Skills
Ms Word Ms Excel
Ms Teams/Zoom Outlook Empathic Communication Attention to Details
Problem Solving Administrative Multitasking Strategic-thinking skills
70,000 AUD, 1 week, Full working rights in Australia, independently of the industry and unlimited working hours (Visa condition 1807 – Gov has imposed less restrictive policy), 06/17/24
Certification
Positive Vetassess Skill Assessment - HR Advisor
Timeline
Administration Support Officer
Rentco
09.2023 - Current
Talent Acquisition Administrator
South32
09.2022 - 07.2023
Senior Human Resources Officer
Genting Cruise Lines Management Pvt Ltd
07.2021 - 12.2021
HR Data Administrator
BHP Shared Services Pvt Ltd
09.2019 - 09.2020
HR Recruiter Assistant
HR IT Search Pvt Ltd
02.2019 - 05.2019
Bachelor of Business (Honours) in Human Resource Management -
Tunku Abdul Rahman University College
Diploma in Business Studies (Human Resource Management) -
Sr. Manager Fire & Safety at CW India Private limited-(DLF Rentco division 16 sites)Sr. Manager Fire & Safety at CW India Private limited-(DLF Rentco division 16 sites)