Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Chiara Comeri

Canterbury

Summary

I am a compassionate and motivated bilingual
(Italian/English) professional with proven experience in case
management, care coordination and counselling. I have
extensive knowledge of the social justice, aged care, disability and mental health sectors.
I am passionate about community development and social
inclusion to support vulnerable people facing and managing
complex challenges in their lives.
I have exceptional interpersonal skills and a positive and
empathetic attitude. I am a genuine team player who can also
work independently in high paced environments.

Overview

24
24
years of professional experience

Work History

Property Manager

Marshall White
04.2024 - 03.2025

Managed a diverse portfolio of 125 high-end properties, overseeing tenancy applications, tenant relations, property maintenance, and regulatory compliance.

Property Manager-Temping Assignments

Buckmaster Hawkey
01.2024 - 04.2024

As a Temp Property Manager, I provided professional property management services across multiple locations, ensuring smooth operations, excellent tenant relations, and compliance with all relevant regulations.

Property Manager

Fletchers Real Estate
09.2022 - 01.2024
  • Manage a portfolio of 200 properties, building strong relationships with landlords and tenants to provide exceptional customer service.
  • Communicate effectively with clients throughout the relationship, ensuring satisfaction and smooth operations.
  • Review inspection reports, assist in online advertising, and maintain high-quality property photos.
  • Conduct final property inspections and manage tenant arrears, including lodging applications to the Residential Tribunal.
  • Authorize client outgoings and support insurance claims/payments as needed.
  • Drive new business, oversee rent reviews, and lease expiry processes, while supporting Operations and Trust teams.
  • Provide detailed handovers to team members and support as required by management.

Assistant Property Manager

Quixley Real Estate
06.2021 - 09.2022

Managed a portfolio of 60 properties, overseeing tenant relations, lease agreements, and property maintenance. Coordinated inspections, handled tenant inquiries, and ensured compliance with regulations. Supported property management operations and contributed to the efficient management of daily tasks to enhance tenant satisfaction and property performance.

Lifestyle Assistant

Anzac Lodge Nursing Home
09.2019 - 10.2019
  • Planned, implemented, and maintained lifestyle programs tailored to residents' needs and preferences to enhance their well-being and quality of life.
  • Provided emotional support to residents, fostering a sense of dignity and improving their overall quality of life.
  • Maintained accurate documentation and contributed to quality compliance through assessments, reviews, and evaluations, ensuring positive outcomes for residents.

Maternity Leave

N/A
11.2015 - 08.2018

Community Social Support Volunteer

Williamstown Community and Education Centre
05.2014 - 10.2015
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Social Support Volunteer

Annecto
06.2014 - 05.2015


  • Increased client engagement through active listening and providing tailored guidance for their unique situations.
  • Engaging clients in a wide range of activities including arts and craft, games and exercise. e Organising outings and excursions.
  • Providing emotional support to clients.

Counsellor Trainee

Istituto La Casa
09.2013 - 02.2014
  • Co-facilitating and assisting the delivery of family life information sessions to support primary and secondary schools better manage the social, emotional and mental health of their students.
  • Documented client progress through detailed case notes, facilitating effective treatment planning and coordination among team members.
  • Collaborated with multidisciplinary teams to provide comprehensive care and support for clients'' mental health needs.

Counselor Trainee

Consultorio La Famiglia - Counselor Trainee
10.2011 - 12.2013


  • Co-facilitating and leading group counselling sessions with expectant parents to support them maintain a positive relationship during pregnancy and into parenthood.
  • Providing comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.

Case Manager

Consorzio Solco Mestieri
06.2009 - 10.2013
  • Assisted individuals in relocating or rebuilding their careers through government-funded projects, providing resources, guidance, and support to help them access new opportunities.
  • Assessed, planned, implemented, and monitored actions to meet clients' health and human rights needs, ensuring comprehensive care and support.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Collaborated with social services, referral sources, GPs, and other professionals to coordinate and address clients' complex needs.
  • Provided emotional support to vulnerable individuals experiencing emotional distress, domestic violence, and other challenges, fostering a safe and supportive environment.
  • Delivered telephone counselling services, offering guidance, coping strategies, and emotional assistance to clients in need.

Case Manager Volunteer

Caritas Italiana
06.2011 - 09.2012
  • Welcomed individuals facing emotional and practical challenges, providing initial support and a safe space for them to express their needs.
  • Conducted active listening to fully understand clients’ concerns, building trust and rapport to facilitate effective assistance.
  • Assessed clients' situations and connected them with appropriate resources and services tailored to their specific emotional, social, and practical needs.
  • Collaborated with a multidisciplinary team to ensure holistic support, addressing both immediate and long-term needs of clients.
  • Provided ongoing emotional support, helping clients navigate difficult circumstances while fostering a compassionate and understanding environment.

Volunteer For Not For Profit Organizations

Centro Di Aiuto Alla Vita, Casa Di Gino, Tito Moli
09.2006 - 08.2010
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Provided emotional support and companionship to elderly in community homes.
  • Coordinated with different service providers to meet clients' individual needs.

Product Marketing Manager

Artsana Spa
09.2001 - 05.2005
  • Launched new products successfully by collaborating with cross-functional teams on go-to-market strategies.
  • Enhanced brand positioning through comprehensive market research and competitor analysis.
  • Increased product awareness by developing and executing targeted marketing campaigns.
  • Performed thorough market research and competitive analysis to understand and effectively communicate product value proposition.

Education

Master in Counselling - Counselling

European Psycological Institute (Ipse)
Varese, Italy
02-2014

Bachelor in - Marketing And Communication

IED
IED Milan — Italy
07-2001

High School Diploma -

Giulio Riva Institut
Saronno, Varese
01-1991

Skills

  • Project management
  • Documentation and recordkeeping
  • Time management
  • Team collaboration
  • Building rapport
  • Multicultural competence
  • Case management proficiency

Timeline

Property Manager

Marshall White
04.2024 - 03.2025

Property Manager-Temping Assignments

Buckmaster Hawkey
01.2024 - 04.2024

Property Manager

Fletchers Real Estate
09.2022 - 01.2024

Assistant Property Manager

Quixley Real Estate
06.2021 - 09.2022

Lifestyle Assistant

Anzac Lodge Nursing Home
09.2019 - 10.2019

Maternity Leave

N/A
11.2015 - 08.2018

Social Support Volunteer

Annecto
06.2014 - 05.2015

Community Social Support Volunteer

Williamstown Community and Education Centre
05.2014 - 10.2015

Counsellor Trainee

Istituto La Casa
09.2013 - 02.2014

Counselor Trainee

Consultorio La Famiglia - Counselor Trainee
10.2011 - 12.2013

Case Manager Volunteer

Caritas Italiana
06.2011 - 09.2012

Case Manager

Consorzio Solco Mestieri
06.2009 - 10.2013

Volunteer For Not For Profit Organizations

Centro Di Aiuto Alla Vita, Casa Di Gino, Tito Moli
09.2006 - 08.2010

Product Marketing Manager

Artsana Spa
09.2001 - 05.2005

Master in Counselling - Counselling

European Psycological Institute (Ipse)

Bachelor in - Marketing And Communication

IED

High School Diploma -

Giulio Riva Institut
Anna Chiara Comeri