Anna Eleftheria Ilia
Smithfield,NSW
Summary
Dynamic and versatile candidate with a diverse background, spanning mathematics tutoring, retail in telecommunications/computer hardware, and café waitressing. Demonstrates proficiency in effective communication, problem-solving, and excellent customer service. Excited to leverage my unique blend of skills to boost customer satisfaction, improve operational efficiency and contribute to the overall success of the industry.
Overview
15
15
years of professional experience
Work History
Mathematics Tutor
Myself
09.2018 - 10.2023
- Established a positive and supportive learning environment, fostering enthusiasm and a proactive attitude toward mathematics.
- Developed effective interpersonal skills, such as clear and concise communication skills while tutoring in mathematics,empathy and patience in guiding students through challenging mathematical problems and customer-centric focus to address students diverse learning needs.
- Demonstrated strong problem-solving skills.
- Emphasized attention to detail throughout the tutoring process, ensuring precision in mathematical concepts and meticulously tracking students' responses and achievements.
- Harnessed technology to facilitate tailored teaching methods, addressing the diverse learning needs of students.
- Engaged in continuous professional development to stay updated on the latest educational methods and best practices in mathematics instruction.
Telecommunications and Computer Store Assistant
4-mat NOVA (https://www.facebook.com/4matLeros)
09.2014 - 09.2019
- Successfully facilitated deal closures and contract negotiations with customers in the telecommunications sector, offering exceptional service by addressing inquiries, providing product recommendations, and ensuring a positive overall experience.
- Consistently met or exceeded monthly sales targets for phones, computer hardware, and telecommunication services.
- Consistently met or exceeded monthly sales targets for phones, computer hardware, and telecommunication services.
- Collaborated with team members to achieve common goals, fostering a positive and cooperative work environment.
- Collected customer feedback, addressing concerns promptly and demonstrating strong conflict resolution skills, ensuring customer satisfaction.
Casual Café Waitress
Beach Cafes In A Greek Island
07.2008 - 08.2014
- Provided exceptional customer service by addressing inquiries, recommending menu items, and ensuring a positive dining experience.
- Adapted to diverse tasks in the cafe, such as taking orders, serving customers, handling payments and maintaining a hygienic and organized cafe environment.
- Demonstrated meticulous attention to detail in order to fulfill these tasks.
- Worked collaboratively with cafe staff to achieve common goals, contributing to a positive and cooperative work environment.
- Effectively managed pressure and high-volume situations during busy shifts, demonstrating resilience and composure.
- Maintained a positive and motivated work ethic, contributing to a collaborative and uplifting team environment.
Education
Master of Education - Teaching of Mathematics And Science
University of Nicosia
Cyprus09.2023
Bachelor of Science - Mathematics
University of Patras
Greece02.2015
Skills
- Retail Experience
- Communication and Interpersonal skills
- Microsoft Outlook, Word, and Excel
- Precision and Attention to detail
- Positive Attitude Towards Work
- Problem Solving
- Quick Learning Mindset
- Collaboration
Timeline
Mathematics Tutor
Myself
09.2018 - 10.2023
Telecommunications and Computer Store Assistant
4-mat NOVA (https://www.facebook.com/4matLeros)
09.2014 - 09.2019
Casual Café Waitress
Beach Cafes In A Greek Island
07.2008 - 08.2014
Master of Education - Teaching of Mathematics And Science
University of Nicosia
Bachelor of Science - Mathematics
University of Patras
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