ANNA KRISTINA UY
Moonee Ponds,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front of the House
Goodie Catering
02.2023 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front of House Employee
Ned's Cafe
04.2022 - 05.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Front of the House
Stir the Pot Café & Catering Service
02.2019 - 03.2022
- Cook and prepare food such as casseroles, cakes, ready to eat meals, mxing salads, mixing seasoning and marinading.
- Organizing stocks based on first in first out method
- Carrying out basic hygiene food preparation
- Cake Decorating, Cake Garnish
COMMIS CHEF
Gaylord Opryland Resort and Convention Center
10.2017 - 10.2018
- Preparing elements & equipment before start of service
- In charge of grill, fry and cold food preparation stations
- Assisting with old & newstock rotation
- Cooler & freezer temperature recording
Education
Diploma - Hospitality Management
William Angliss Institute of TAFE
12.2022
Certificate IV - Patissierre
William Angliss Institute of TAFE
07.2021
Bachelor of Science - Hotel And Restaurant Management
University of Santo Tomas
06.2017
Skills
- Hotel and Restaurant Experience
- Food safety and sanitation
- Cooking techniques
- Food quality
- Cleanliness standards
- Positive demeanor
- Customer service expertise
- Guest satisfaction
- Team player attitude
Timeline
Front of the House
Goodie Catering
02.2023 - 06.2024
Front of House Employee
Ned's Cafe
04.2022 - 05.2023
Front of the House
Stir the Pot Café & Catering Service
02.2019 - 03.2022
COMMIS CHEF
Gaylord Opryland Resort and Convention Center
10.2017 - 10.2018
Diploma - Hospitality Management
William Angliss Institute of TAFE
Certificate IV - Patissierre
William Angliss Institute of TAFE
Bachelor of Science - Hotel And Restaurant Management
University of Santo Tomas
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