Anna Laura Ghetti
Toowong,QLD
Summary
I am a motivated and reliable graduate from the International Baccalaureate Diploma Programme, from the Queensland Academy for Science, Mathematics and Technology, seeking a job. I hold experience working with customers in hospitality, thus hold exceptional time management and problem solving skills. I am friendly, detail-oriented and organised and hold the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cafe Worker
La Grava
11.2021 - 05.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Trained new cafe workers in sales, customer service and safety.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Casual Team Member
McDonald's
07.2020 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Processed customer transactions using cash register till.
- Engaged in conversation with customer to ascertain need.
- Worked different stations to provide optimal coverage and meet production goals.
- Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
Education
High School Diploma -
Queensland Academy For Science, Math, & Tech
Toowong, QLD11.2023
Skills
- Flexible Schedule
- Teamwork and Collaboration
- Order Processing
- Attention to Detail
- Issue Resolution
- Punctual and Reliable
- Time Management
- Customer Service
Timeline
Cafe Worker
La Grava
11.2021 - 05.2022
Casual Team Member
McDonald's
07.2020 - 09.2021
High School Diploma -
Queensland Academy For Science, Math, & Tech
Similar Profiles
Allyson BoehmAllyson Boehm
Assistant Retail Store Manager at Oooh La La, Shoe La La, Baby La La & Puppy La LaAssistant Retail Store Manager at Oooh La La, Shoe La La, Baby La La & Puppy La La
BALAKYEM BELEIBALAKYEM BELEI
Spécialiste Eau et Assainissement at Agence Nationale de la Protection Civile-TOGO (Ministère de la Sécurité et de la Protection Civile)Spécialiste Eau et Assainissement at Agence Nationale de la Protection Civile-TOGO (Ministère de la Sécurité et de la Protection Civile)
SYLVAIN KOFFISYLVAIN KOFFI
Chirurgien Dentiste at Ministere de la sante , l'Hygiène Publique et de La Couverture Maladie UniverselleChirurgien Dentiste at Ministere de la sante , l'Hygiène Publique et de La Couverture Maladie Universelle