Summary
Overview
Work History
Education
Skills
Doe Casual Number
Wwcc
Qualifications And Licenses
Doe Number
References
Timeline
Generic

Annalee Nowlan

Wollongong,NSW

Summary

I have a professional approach; enjoy working as a team and using my own initiative. I am a friendly and happy person, have a pleasant nature and can communicate with colleagues and staff on all levels. I am well- organised in my work and strive to produce the highest standard for any given task.

Overview

27
27
years of professional experience

Work History

SLSO

DEAPARTMENT OF EDUCATION
07.2023 - Current
  • Assisted teachers with supervision and care of group of children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Completed daily reports on attendance and disciplinary performance.
  • Graded assignments and reported individual progress to teacher.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Mentored and tutored individual students needing additional help.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Taught courses under guidance of senior instructors.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Maintained laboratory safety by demonstrating equipment and techniques.

Administration / Bookkeeper

C &C Industries
01.2022 - 12.2022
  • Records, prepares, sorts, classifies and files information
  • Sorts, opens and sends mail
  • Photocopies and faxes documents
  • Prepares reports of a routine nature
  • Records issue of equipment to staff
  • Receives letters and telephone messages
  • Transcribes information onto computers, and proofreads and corrects copy
  • May provide customers with information about services
  • May perform receptionist duties
  • Keeping financial records, and maintaining and balancing accounts using manual and computerised systems
  • Monitoring cash flow and lines of credit
  • Accounts Receivable and Payable
  • Preparing and producing financial statements, budget and expenditure reports and analyses using account books, ledgers and accounting software packages
  • Preparing invoices, purchase orders and bank deposits
  • Reconciling accounts against monthly bank statements
  • Verifying recorded transactions and reporting irregularities to management
  • May be required to prepare forms reporting business tax entitlements and obligations such as the amount of goods and services tax paid and collected

Personal Assistant / Bookkeeper

Benz Rite
01.2021 - 12.2021
  • Liaising with other staff on matters relating to the organisation's operations
  • Researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
  • Maintaining confidential files and documents
  • Attending meetings and acting as secretary as required
  • Maintaining appointment diaries and making travel arrangements
  • Processing incoming and outgoing mail, filing correspondence and maintaining records
  • Screening telephone calls and answering inquiries
  • Taking and transcribing dictation of letters and other documents
  • May supervise other secretarial and clerical staff
  • Keeping financial records, and maintaining and balancing accounts using manual and computerised systems
  • Monitoring cash flow and lines of credit
  • Preparing and producing financial statements, budget and expenditure reports and analyses using account books, ledgers and accounting software packages
  • Preparing invoices, purchase orders and bank deposits
  • Reconciling accounts against monthly bank statements
  • Verifying recorded transactions and reporting irregularities to management
  • May be required to prepare forms reporting business tax entitlements and obligations such as the amount of goods and services tax paid and collected

Finance Manager

Hanwest Aqua Systems
01.2018 - 12.2021
  • Determining, implementing, monitoring, reviewing and evaluating budgetary and accounting strategies, policies and plans in consultation with other Managers;
  • Providing financial information and interpreting the implications for business performance and funding needs;
  • Coordinating the development, implementation and monitoring of accounting systems;
  • Directing the preparation of financial reports summarising and forecasting the organisation’s financial position, such as income statements, balance sheets and analyses of future earnings and income;
  • Assessing capital finance proposals and the financial status of operational projects;
  • Advising on investment strategies, sources of funds and the distribution of earning;
  • Delivering long range profit forecasts, budgeting and financial reporting;
  • Ensuring compliance with financial legislation and standards

Customer Service Assistant

Caltex
01.2018 - 12.2018
  • Answers incoming calls, emails and messages, and assists customers with their specific inquiries;
  • Identifies requirements and records information into computer systems;
  • Creates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offer;
  • Updates databases to reflect changes to the status of customers and prospective customers;
  • Arranges the dispatch of goods, information kits and brochures to customers and interested parties;
  • Undertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contact;
  • Issues invoices and receives electronic payments for goods and services provided

Nighfiller

Woolworths
01.2016 - 12.2017
  • Placing goods neatly in bins and on racks, and stacking bulky goods on floors;
  • Filling shelves with goods ensuring goods with the earliest use-by dates are at the front of shelves;
  • Noting what has been sold and collecting goods needed from the stockroom using a trolley;
  • Maintaining shelf order by removing stock belonging to a different location;
  • May help customers find goods they need;
  • May price goods

Administration

Transfield - NBN First Release Site
01.2010 - 12.2011
  • Records, prepares, sorts, classifies and files information;
  • Sorts, opens and sends mail;
  • Photocopies and faxes documents;
  • Prepares reports of a routine nature;
  • Records issue of equipment to staff;
  • Receives letters and telephone messages;
  • Transcribes information onto computers, and proofreads and corrects copy;
  • May provide customers with information about services;
  • May perform receptionist duties

Customer Service

Cash AFX
01.2005 - 12.2006
  • Answers incoming calls, emails and messages, and assists customers with their specific inquiries;
  • Identifies requirements and records information into computer systems;
  • Creates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offer;
  • Updates databases to reflect changes to the status of customers and prospective customers;
  • Arranges the dispatch of goods, information kits and brochures to customers and interested parties;
  • Undertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contact;
  • Issues invoices and receives electronic payments for goods and services provided

Office Administration

Teleplan
01.2002 - 12.2004
  • Records, prepares, sorts, classifies and files information
  • Sorts, opens and sends mail
  • Photocopies and faxes documents
  • Prepares reports of a routine nature
  • Records issue of equipment to staff
  • Receives letters and telephone messages
  • Transcribes information onto computers, and proofreads and corrects copy
  • May provide customers with information about services
  • May perform receptionist duties

Office Manager

Linfox
01.1999 - 12.2002
  • Contributing to the planning and review of office services, and setting priorities and office service standards;
  • Allocating human resources, space and equipment;
  • Assigning work to and monitoring work performance of staff;
  • Managing records and accounts of the office;
  • Liaising with professionals to coordinate office business and to facilitate resolution of problems;
  • Managing physical facilities and ensuring buildings and equipment are maintained;
  • Ensuring compliance with occupational health and safety regulations;
  • Ensuring work complies with relevant government legislation, policies and procedures;
  • Coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Customer service

Telstra
01.1997 - 12.1998
  • Plans and implements after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify or improve services provided
  • Liaises with other organisational units, service agents and customers to identify and respond to customer expectations
  • May work in a call centre

Education

Certificate IV - EDUCATION SUPPORT

TAFE DIGITAL
06.2024

Skills

  • Customer service
  • Communication skills written and verbal
  • Leadership skills
  • Ability to problem solve
  • Interpersonal skills
  • Attention to detail
  • Computer skills
  • Ability to prioritise
  • Time management
  • Xero
  • Windows
  • Microsoft Office

Doe Casual Number

DOE Casual NO 547030

Wwcc

WWCC – WWC1613584E

Qualifications And Licenses

  • Certificate II in Hospitality
  • Diploma in Xero
  • Driver’s Licence
  • First Aid Certificate

Doe Number

DOE NO. 1465141

References

Available on request

Timeline

SLSO

DEAPARTMENT OF EDUCATION
07.2023 - Current

Administration / Bookkeeper

C &C Industries
01.2022 - 12.2022

Personal Assistant / Bookkeeper

Benz Rite
01.2021 - 12.2021

Finance Manager

Hanwest Aqua Systems
01.2018 - 12.2021

Customer Service Assistant

Caltex
01.2018 - 12.2018

Nighfiller

Woolworths
01.2016 - 12.2017

Administration

Transfield - NBN First Release Site
01.2010 - 12.2011

Customer Service

Cash AFX
01.2005 - 12.2006

Office Administration

Teleplan
01.2002 - 12.2004

Office Manager

Linfox
01.1999 - 12.2002

Customer service

Telstra
01.1997 - 12.1998

Certificate IV - EDUCATION SUPPORT

TAFE DIGITAL

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Annalee Nowlan