Annaleise Feltham
Casula,NSW
Summary
I am motivated and reliable, seeking full-time employment with a strong interest in pursuing a career in administration. I am experienced in supporting daily operations through retail supervision and store administration, with proven skills in data management, communication, and operational support. I am eager to contribute strong organizational abilities and a proactive approach to a dedicated admin role.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
City Beach
Campbelltown , NSW
11.2025 - Current
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Resolved customer complaints effectively, improving satisfaction and loyalty rates.
- Maintained visual merchandising standards, creating an inviting shopping environment for customers.
- Supported store management in planning and executing seasonal promotions and sales events.
Retail Supervisor
City Beach
Narellan
02.2025 - 08.2025
- I handled morning administration, managed store data and reporting, and ensured smooth daily operations by responding to communications.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Collaborated with the management team to execute promotional events and drive foot traffic into the store.
Christmas Casual Retail Assistant
Bras N Things
Narellan
10.2024 - 11.2024
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
- Partnered with fellow retail assistants to complete tasks quickly so that all customers were attended to in a timely manner.
Senior Sales Assistant
Ghanda Clothing
Campbelltown
06.2022 - 09.2024
- Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
- Fostered an environment of teamwork among junior staff members, contributing to collective achievements within the department.
- Trained new employees on customer service, money handling and organizing strategies.
- Identified potential upselling opportunities by listening carefully to customers'' needs during conversations.
Sales Assistant
Bakers Delight
Casula
11.2018 - 08.2023
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Executed visual merchandising strategies to attract customers and drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Crew Member
McDonald's
Liverpool, NSW
09.2018 - 11.2018
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Casula High School
Casula, NSW12-2019
Skills
- Data entry and record management
- Email and internal communications
- Reporting and document preparation
- Strong attention to detail
- Multitasking in fast-paced environments
- POS system operations
Availability
Available Full Time with no other commitments.
References
Available upon request
Timeline
Retail Sales Associate
City Beach
11.2025 - Current
Retail Supervisor
City Beach
02.2025 - 08.2025
Christmas Casual Retail Assistant
Bras N Things
10.2024 - 11.2024
Senior Sales Assistant
Ghanda Clothing
06.2022 - 09.2024
Sales Assistant
Bakers Delight
11.2018 - 08.2023
Crew Member
McDonald's
09.2018 - 11.2018
High School Diploma -
Casula High School