Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse Level 2
National Capital Private Hospital (Healthscope)
03.2017 - Current
Acting Unit Manager
Co-ordinate efficient delivery of evidenced based nursing care
Functioned collaboratively with other Nurse Unit Manager, bed managers and colleagues
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Observe and evaluate nursing staff performance and assist in identifying areas of improvement
Educate staff wound care, prevention of pressure ulcers, stoma care, VAC application
Take part in running short ward education sessions
Work in collaboration with VMO’s, allied health, social worker, dieticians, to ensure safe and appropriate discharge of patients
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Tissue Viability RN support nurse
Central London Community Healthcare NHS Trust
02.2011 - 11.2016
Provide holistic assessment and management of patients with complex wounds
Assist in managing three busy community outpatient clinic
Give advice, support, and run teaching sessions to community nurses in management of leg ulcerations and pressure ulcers
Delivered high level of quality care to diverse populations while overseeing patient clinic and triaging of referrals
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Visit nursing homes to assess and non-healing wounds and pressure ulcer care
Undertake leg ulcer assessment and management of community nurses
Undertake Doppler assessment
Evaluate and trial wound care products to ensure products used are cost effective and can deliver optimum wound healing
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Develop individualized patient care plan according to patient's needs.
Managed patient caseloads effectively, ensuring timely interventions and through follow up to reduce complications and prevent hospital admissions.
Agency Assistant Nurse and Registered Nurse
Geneva Health International
01.2008 - 02.2011
Initially employed as nurse assistance while waiting for nursing registration approval by board
Enhanced agency-client relationships by providing exceptional administrative support and timely communication.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Resolved routine problems, answered general questions and escalated complex issues.
Took blood, ECG, and assess patients in preadmission clinic
Advised patients and caregivers of proper wound management, safe medication use, and disease management.
Support Tissue Viability Nurses in setting up clinic, ordering and checking stock
Assist Tissue Viability Nurses in wound care and leg ulcer care
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Registered Nurse
St George Private Hospital
02.2005 - 09.2007
Manage care from admission to discharge for patients undergoing colorectal, upper GI, liver or have had general surgery
Learn to team lead
Manage postoperative wounds including caring and managing of stomas
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as an advocate for patient.
Be competent in accessing of port, central and peripheral lines, TPN administration.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Education
Foundation in Leg Ulcer management -
Cardiff University
2014
New Graduate Nurses Program -
Calvary Health Care ACT
02.2004
Bachelor of Nursing -
Charles Sturt University
12.2002
Skills
Preoperative and postoperative surgical care
Nursing Staff Leadership
Advanced Life Support trained
Staff Supervision
Critical thinking
High Level of Autonomy
Precepting
Wound Care Specialist
Patient Management
Certification
Advanced Life Support Training 2023
Ignite Your leadership Program 2023
Preceptor Course
Safeguarding Vulnerable Adults 2013
Management of Lymphoedema/ Chronic Oedema: Theory & Practical Training 2011
Pressure Ulcer management and Training
Doppler Assessment and Application of short stretch compression bandage 2010
Competency in application of VAC therapy and maggot therapy 2013
Wound Management –The College of Nursing 2005
Act Health Wound Management Module 2004
New Graduate Nurse Program- Calvary Hospital 2/2003-2/004
Affiliations
Nursing and Midwifery Board of Australia – Registered Nurse (Division 1)
The Australian Nursing and Midwifery Federation ACT
Personal Qualifications
Bachelor of Nursing, Charles Sturt University, Wagga Wagga, 02/2000, 12/2002
New Graduate Nurses Program, Calvary Health Care ACT, 02/2003, 02/2004
Foundation in Leg Ulcer management, Cardiff University, United Kingdom, 2014
References
Nicole Knox, Surgical Nursing Unit Manager- Cossington Ward, National Capital Private Hospital, Gilmore Crescent, Cnr Hospital Rd, Canberra, ACT, 2605, nicole.knox@healthscope.com.au, 02 6222 6632
Agnes Collarte, Tissue Viablity Team Manager, Central London Community Healthcare, Agnes.Collarte@clch.nhs.uk, +44 7972 204316
Timeline
Registered Nurse Level 2
National Capital Private Hospital (Healthscope)
03.2017 - Current
Tissue Viability RN support nurse
Central London Community Healthcare NHS Trust
02.2011 - 11.2016
Agency Assistant Nurse and Registered Nurse
Geneva Health International
01.2008 - 02.2011
Registered Nurse
St George Private Hospital
02.2005 - 09.2007
Foundation in Leg Ulcer management -
Cardiff University
New Graduate Nurses Program -
Calvary Health Care ACT
Bachelor of Nursing -
Charles Sturt University
Advanced Life Support Training 2023
Ignite Your leadership Program 2023
Preceptor Course
Safeguarding Vulnerable Adults 2013
Management of Lymphoedema/ Chronic Oedema: Theory & Practical Training 2011
Pressure Ulcer management and Training
Doppler Assessment and Application of short stretch compression bandage 2010
Competency in application of VAC therapy and maggot therapy 2013
Wound Management –The College of Nursing 2005
Act Health Wound Management Module 2004
New Graduate Nurse Program- Calvary Hospital 2/2003-2/004
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