Annalise Apperley Norfolk
Byron Bay
Summary
1 and a half years experience working in food retail as an all rounder. 2/3 months working FOH and working in the kitchen at a restaurant. 2 years of education training to be a qualified makeup artist. Very motivated, thrive in a fast paced environment and always ready to learn
Overview
2
2
years of professional experience
Work History
Team Member
Grill'd
Byron Bay, NSW
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Increased sales through effective product placements and persuasive communication skills.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Customer team member
CO-OP-Exmouth(UK)
England
05.2023 - 09.2024
- Working with a team of30+ across different departments, running operations and providing great customer service to200 people a day
- Assisted customers with finding products as well as informing them about promotions and special offers
- Operated cash registers and processed customer payments accurately and efficiently
- Strong customer service skills, with the ability to address customer inquiries and concerns to a high standard
- Knowledge of proper cash handling procedures and experience operating cash registers
- Ability to handle inventory management tasks, including restocking shelves and monitoring product levels
- Attention to detail in maintaining store cleanliness and organizing merchandise displays
- Excellent teamwork and collaboration abilities to work effectively with colleagues
- Accurately operating POS systems to ensure an accurate cash flow
Education
Media makeup artistry and special effects-Level3
Exeter college
06.2024
Makeup Artistry and special effects Level2
Exeter college
06.2023
Skills
- Ensure accurate inventory by monitoring stock levels and replenishing where possible
- Proactively assist customers by answering questions, assisting with products, processing orders and handling payments
- Handles POS system transactions including creating and cash exchanges as well as returns and refunds to ensure seamless and accurate cash flow
- Trained and mentored3 new team members to ensure my replacement was smooth
- Actively stay informed about current deals and promotions as well as informing customers about memberships
- Efficiently Working on all stations in a kitchen to produce quality meals in a timely manner
- Hosting and servings guests as well as checking back and fulfilling any requests like fetching sauces, water, cutlery and napkins
Visa
- Working holiday visa417
- Valid until September2025
Timeline
Team Member
Grill'd
11.2024 - Current
Customer team member
CO-OP-Exmouth(UK)
05.2023 - 09.2024
Media makeup artistry and special effects-Level3
Exeter college
Makeup Artistry and special effects Level2
Exeter college