Annalise Kulbe
St Kilda,VIC
Summary
Friendly, reliable team member established in fast-paced and challenging environments. Eager to learn with full competence in applying new knowledge with skill and efficiency. Always striving to put the best attitude forward.
Overview
4
4
years of professional experience
Work History
Team Member
Endeavour Group Limited / BWS
03.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Eagerly learned all required tasks quickly.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Managed customer concerns and responded to questions.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Learned all required tasks quickly to maximize performance.
Front End Team Member
Woolworths Group
07.2019 - 03.2022
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions.
- Accepted payments, returned change and issued receipts.
- Maintained current understanding of promotional ads and seasonal offerings.
- Managed efficient cash register operations.
- Completed forms for store membership cards, credit card applications and special programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Wonthaggi Secondary College
North Wonthaggi, VIC11.2020
Skills
- Willingness to learn
- Attention to detail
- Vigilant in safe work practices
- Troubleshoot service issues
- Computer Skills
- Documentation and recordkeeping
- Organizing work stations
- Following detailed Instructions
- Teamwork and collaboration
- Pride in customer satisfaction
- Investigating discrepancies
- Ability to handle emergency situations
- Putting a friendly upbeat attitude first
Timeline
Team Member
Endeavour Group Limited / BWS
03.2022 - Current
Front End Team Member
Woolworths Group
07.2019 - 03.2022
High School Diploma -
Wonthaggi Secondary College