ANNALIZA VAN BEVEREN
LEE POINT,Australia
Summary
A conscientious, flexible and punctual employee with a keen eye for detail. Excellent ability for multi tasking, problem solving and making decisions to achieve objectives required. Vast experience in handling large volumes of customers / workload either independently or as part of a team. Excellent ability to work under pressure, organise and manage staff in order to reach targets. A positive safety attitude always displayed and conveyed. Demonstrated ability to achieve and maintain levels of quality and meet deadlines. Always with a happy disposition creating a pleasant atmosphere for both staff and clients.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor
GJK Facility Services
Darwin, Australia
01.2017 - 04.2021
- Company Overview: Darwin, Australia
- Responsible for housekeeping and cleaning of all accommodations, offices and service areas at IHD, Charles Darwin University
- Organise, prioritise and delegate tasks to staff members in order to achieve targets required day to day
- Create pleasant atmosphere in order to keep morale high and in turn, production
- Liaise with upper management in order to maintain levels of expectation met at all times
- Resolve staffing and client issues via communication with management
- Liaise with and manage subcontractors to ensure various maintenance procedures of buildings kept to standards required
- Maintain stock control in order to meet demand and satisfy budget requirements
- Darwin, Australia
Housekeeper
GJK Facility Services
Darwin, Australia
03.2016 - 01.2017
- Company Overview: Darwin, Australia
- Responsible for housekeeping and cleaning of International Accommodation at Charles Darwin University
- Work autonomously to maintain level of standard set by company
- Prioritise tasks and workload in order to achieve targets set
- Responsible for internal and external upkeep of building
- Darwin, Australia
Housekeeper
AHS Hospitality
Darwin, Australia
11.2015 - 03.2016
- Company Overview: Darwin, Australia
- Maintain rooms to quality standard set by the company
- Prioritise workload and tasks in order to achieve targets set
- Successful completion of Supervisor training course
- Work autonomously and as part of a team to meet targets set
- Darwin, Australia
Bartender / Waitress
Trader Rick's Country Kitchen
Baloy Long Beach, Philippines
03.2013 - 07.2013
- Company Overview: Baloy Long Beach, Philippines
- Skilled in high volume area of up to 80 patrons and 40 personal customers including taking orders, supplying drinks to restaurant and serving food at a fast pace
- Responsible for open and close of restaurant while working independently
- Baloy Long Beach, Philippines
Waitress
Blue Rock Resort
Baloy Long Beach, Philippines
10.2010 - 03.2013
- Company Overview: Baloy Long Beach, Philippines
- Make sure the restaurant is prepared and ready to be occupied for up to 250 patrons
- Taking customers orders in an exact and timely manner
- Communicate with kitchen and bar staff to ensure food and drink orders are correct and on time
- Make sure the customers needs and requirements are met
- Organising and managing the settling of accounts between customer and cashier
- Baloy Long Beach, Philippines
Waitress
Sheavens
Baloy Long Beach, Philippines
01.2010 - 10.2010
- Company Overview: Baloy Long Beach, Philippines
- Prepare restaurant for serving
- Greet guests, provide personal service and ensure needs are met
- Taking orders, settling accounts, resolving grievances, ensuring customer satisfaction
- Baloy Long Beach, Philippines
Dental Assistant
Capule Dental Clinic
Barrio Baretto, Philippines
07.2007 - 01.2010
- Company Overview: Barrio Baretto, Philippines
- Assisting the dentist in providing treatment for patients
- Patient management from entry to the clinic and during procedures to ensure comfort and satisfaction levels are maintained
- Maintaining the cleanliness of the dental instruments and preparing same for procedures
- Front desk and administration duties
- Maintain cleanliness of clinic
- Barrio Baretto, Philippines
Assistant
Video Rental Store
, Philippines
03.2002 - 06.2006
- Company Overview: Philippines
- Represent the products to the clients
- Assist the customer in any way
- Deal with customer's complaints professionally
- Responsible for processing the payment
- Philippines
Security Personnel
Wilson Security
- Company Overview: Howard Springs Centre for National Resilience
- Responsible for issuing security passes, monitoring for vaccination certificates and intrusions from unauthorised visitors
- Patrolling buildings and zones, boundaries and roads, checking doors, hallways, gates and windows for signs of unauthorised entry
- Maintaining communication over two-way radio with supervisors, police, medical staff and admin as well as other members of the security team
- Communicating with and expediting needs of residents
- Operating on day and night rosters for 12 hour shifts
- Howard Springs Centre for National Resilience
Education
Tertiary Vocational Course -
Office Productivity Tools and Computer Skills
Olongapo City, Zambales, Philippines01.2012
Diploma -
High School Certificate (ALS) Alternative Learning System
Philippines01.2009
Certification
- Certificate II in security operations
- Certificate III in hospitality
- NT driver license class C
- Ochre card
- First aid
- Certificate III in Individual Support
- NDIS accredited
References
- David McCormack, Manager, GJK Facility Services, 0409 867 673
- Chaminda Fernando, Supervisor, Darwin Airport Security, 0434 922 736
- Matty Fairman, Operations Manager, Wilson Security, 0466 863 390
Personal Information
Date of Birth: 01/14/83
Timeline
Supervisor
GJK Facility Services
01.2017 - 04.2021
Housekeeper
GJK Facility Services
03.2016 - 01.2017
Housekeeper
AHS Hospitality
11.2015 - 03.2016
Bartender / Waitress
Trader Rick's Country Kitchen
03.2013 - 07.2013
Waitress
Blue Rock Resort
10.2010 - 03.2013
Waitress
Sheavens
01.2010 - 10.2010
Dental Assistant
Capule Dental Clinic
07.2007 - 01.2010
Assistant
Video Rental Store
03.2002 - 06.2006
Security Personnel
Wilson Security
- Certificate II in security operations
- Certificate III in hospitality
- NT driver license class C
- Ochre card
- First aid
- Certificate III in Individual Support
- NDIS accredited
Tertiary Vocational Course -
Office Productivity Tools and Computer Skills
Diploma -
High School Certificate (ALS) Alternative Learning System
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