Anna (Maria) Annese
O'Connor,WA
Summary
Proven caregiver with a track record of enhancing patient well-being through compassionate care and effective verbal communication. Skilled in relationship building and attentive listening, consistently improving client happiness and safety. Demonstrates reliability and accountability, achieving a significant increase in patient engagement and satisfaction.
Overview
29
29
years of professional experience
Work History
Volunteer - Hawthorn House
Alzheimer's WA
Albany, WA
01.2021 - 06.2023
- Prepared and served meals twice weekly at Hawthorn House Day Centre, supporting a warm and welcoming environment for elderly individuals with Alzheimer's.
- Approached people with compassion and understanding, and engaged in conversation through the use of skillful interpersonal skills.
- Worked collaboratively with team members and managed time effectively to ensure tasks were completed efficiently and within an appropriate timeframe.
- Identified the needs of individuals promptly and efficiently.
Day Centre Carer
Villa Dalmacia Aged Care
Spearwood, WA
01.2019 - 08.2019
- Assisted elderly clients in group activities aimed at promoting physical and mental stimulation.
- Facilitated community activities enhancing social bonds and experiences for elderly participants.
- Supported elderly clients with mobility needs, including the use of wheelchairs.
- Provided emotional support to enhance clients' well-being.
- Assisted with transporting and escorting elderly participants to, from and during program activity locations and on external trips.
Night Shift Carer
Villa Dalmacia
Spearwood, WA
01.2003 - 08.2019
- Oversaw client health and well-being throughout shift.
- Maintained clean and well-organized environment for client happiness and safety.
- Fostered dependable rapport with clients.
- Improved patient outlook and daily living through compassionate care.
- Coordinated evening routines of eating, dressing, and sleep preparation.
- Executed safe lifting and transferring procedures for resident mobility.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Responded quickly to emergency situations involving elderly clients.
Night Shift Carer
Carrington Lodge
Hamilton Hill, WA
01.2000 - 12.2001
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Collaborated with registered nurses to deliver patient care.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Monitored health and well-being of clients and reported significant health changes.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Executed safe lifting and transferring techniques to move residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Responded quickly to emergency situations involving elderly clients.
- Supported bathing, dressing and personal care needs.
- Helped clients get in and out of beds and wheelchairs.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Aged Care Worker
Craige Ville
, WA
01.1997 - 12.2000
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Built strong and trusting rapport with clients and loved ones.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted clients with maintaining good personal hygiene.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Assessed safety hazards in the environment and made necessary modifications.
- Provided emotional support to elderly clients and their families.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Encouraged clients to participate in social activities within their community.
- Supported bathing, dressing and personal care needs.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Carer
Italian Village
Fremantle, WA
01.1994 - 12.1996
- Monitored health and well-being of clients and reported significant health changes.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted clients with maintaining good personal hygiene.
- Followed safe lifting and transferring techniques to transport residents.
- Adhered to strict confidentiality guidelines while handling sensitive information related to clients' health conditions or personal matters.
- Helped clients get in and out of beds and wheelchairs.
- Assessed safety hazards in the environment and made necessary modifications.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Our Lady of The Missions
Fremantle, WA12-1972
Skills
- Reliable and Accountable
- Proficient in Verbal Communication
- Trust-Building Ability
- Attentive Listening Techniques
- Patience and tact
- Adaptable and flexible
- Safety Compliance
- Respectful and compassionate
Affiliations
- Art painting - Participate in group painting classes weekly
- Baking - Enjoy exploring new recipes and sharing with family and friends
- Movies - Have a particular interest in Koran movies
References
References available upon request.
Timeline
Volunteer - Hawthorn House
Alzheimer's WA
01.2021 - 06.2023
Day Centre Carer
Villa Dalmacia Aged Care
01.2019 - 08.2019
Night Shift Carer
Villa Dalmacia
01.2003 - 08.2019
Night Shift Carer
Carrington Lodge
01.2000 - 12.2001
Aged Care Worker
Craige Ville
01.1997 - 12.2000
Carer
Italian Village
01.1994 - 12.1996
High School Diploma -
Our Lady of The Missions
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