Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Websites
References
Timeline
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Anna Marie Parrant

Melbourne,VIC

Summary

Versatile and active worker with several years’ experience and strong commitment to Customer Service, Marketing and Office Administration. Outstanding capability of leading a Team. Creative and innovative in events planning and organization. Has the charisma for strong negotiation and coordination with clients. Computer savvy skills in Microsoft Word, Excel, Power Point, Publisher, and Outlook with high level of accuracy and speed in data entry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Event Planner/Event Manager/National Director

All Seasons Events Management
01.2019 - Current
  • Organize events: Pageants, Fashion Shows and Community Fund Raising, Direct the shows, Plan and Manage the Event, Train the staff, Negotiate with Sponsors and Suppliers, Liaise with all suppliers, venues and providers

City Specialist

DoorDash New Zealand
05.2023 - 08.2023
  • Perform in-store visits to the restaurant partners to get them ready for activation, Support the launch team in other key Merchant functional areas, Work closely with cross-functional business partners/teams from Sales, Partner Operations and Enterprise team to provide in-market assistance and support, Monitor live operations and act swiftly in helping Merchants and Dashers resolve operational issues and preserve the mutual customer experience

Box Office Supervisor

Ticketek
11.2018 - 08.2023
  • Supervise ticket sellers in the box office in Mandela - Eden Park, Trust Arena, Sky City Theatre, Orient staff on how to use the ticketing system and scanners, Deal with customer enquiries and complaints, Process ticket returns, Issue the cash float at the start of the shift, Check the Reconciliation form of the Sellers at the end of the shift and collect the cash float and sales, Trouble shooting

Ambassador

Trust Stadium
10.2018 - 03.2022
  • Greet and assist the customers in finding the items that they like, Promote the items that we sell, Receive payment by cash, eftpos or vouchers, Making sure that the till is reconciled at the end of the shift

Customer Service Specialist

Inland Revenue
10.2017 - 07.2018
  • Deal with clients over the phone by replying to their queries, Identify problems and resolve constructively & effectively, Set up instalment arrangements for debts; and analyse the needs

Senior Office Administrator

Harcourts
01.2010 - 05.2017
  • Responsible for all office routines – typing, banking, mailing, filing, photocopying, purchasing, and maintaining office supplies, petty cash, etc
  • Should be carried out within agreed deadlines and to standards, PA Support to the Director/Branch Manager, Coordinate domestic as well as international travels of sales consultants to attend conferences and real estate events, i e booking of flights, accommodations, etc, Perform Administration support to Sales Consultants, Prepare regular, accurate data and reports including Trust Reconciliation within prescribed deadline, Coordinate Marketing Campaigns, prepare and assist in checking advertisements for Harcourts Bluebook, NZ Herald, Western Homes, and Property Press
  • Post advertisements in www.harcourts.co.nz and www.trademe.co.nz, Process new property listings, new contracts, and changes in status of listing & sales, Liaise with Solicitors throughout the Sale Process (Unconditional & Settlement), Produce power point presentation and letters, Design and create window display cards, flyers, brochures and auction books, Receive and handle all personal, email or phone enquiries effectively

Team Leader (AT HOP Ambassadors)

Auckland Transport
10.2012 - 11.2012
  • Responsible for directing, leading and motivating the crew members, Make decisions and problem solving if anything goes wrong during the shift hours, Manage stocks (i.e cards, brochures, paper rolls) for the team and made sure that EFTPOS machines were up and running, Receive payments by cash or eftpos, Prepare and submit the Daily Reports: attendance of team members, reconcile the receipts with the actual sales, and complete the Daily Report and submit it on time.

Education

Master's Degree in Business Administration -

Lyceum Northwestern

Bachelor's Degree in Commerce -

St. Paul University

NZ Certificate in Travel, Tourism and IATA Fares & Ticketing -

Quantum Education
New Lynn, Auckland, NZ

New Zealand Certificate of Health and Wellbeing (Level 3) -

Skills Update Training Institute

Skills

  • Banking Reconciliation
  • Creative - promotional strategies
  • Very good in multi-tasking
  • Excellent Administration skill
  • Strong Customer Service Skills
  • Computer savvy skills
  • Capability of leading a Team
  • Accounts Administration
  • Microsoft Office
  • Office Management
  • Event Coordination
  • Event Planning
  • Sponsorship Management
  • Vendor Sourcing
  • Event Calendar Management
  • Managing Events Start to Finish
  • Fundraising Events

Certification

  • Advanced First Aid Certificate, St John's Ambulance, New Zealand, 06/01/22, 06/30/24
  • Office Administrator Programme - Harcourts Academy, New Zealand
  • Anti-Money Laundering - Bank of America, Australia

Languages

  • English
  • Filipino

Affiliations

  • Musically inclined, i e singing, playing the piano and dancing
  • Never a dull moment when watching movies and reading magazines
  • Community involvement through charity volunteering and fundraising

Accomplishments

  • Competency Assessment – 100% and Quality Call Assurance – 96%
  • MyIR Star with 472 promotions for April 2018
  • One of the Top 8 of HOP Card Sales in the Auckland Region, NZ

References

References available upon request.

Timeline

City Specialist

DoorDash New Zealand
05.2023 - 08.2023

Event Planner/Event Manager/National Director

All Seasons Events Management
01.2019 - Current

Box Office Supervisor

Ticketek
11.2018 - 08.2023

Ambassador

Trust Stadium
10.2018 - 03.2022

Customer Service Specialist

Inland Revenue
10.2017 - 07.2018

Team Leader (AT HOP Ambassadors)

Auckland Transport
10.2012 - 11.2012

Senior Office Administrator

Harcourts
01.2010 - 05.2017

Master's Degree in Business Administration -

Lyceum Northwestern

Bachelor's Degree in Commerce -

St. Paul University

NZ Certificate in Travel, Tourism and IATA Fares & Ticketing -

Quantum Education

New Zealand Certificate of Health and Wellbeing (Level 3) -

Skills Update Training Institute

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Anna Marie Parrant