Anna (Romchalee ) Kupkanchanakun
Springvale South
Summary
Dynamic and dedicated waitress with extensive experience at Yaring Thai Street Food, excelling in customer service and order accuracy. Proven ability to enhance customer engagement and streamline operations during peak hours. Skilled in utilizing POS systems and maintaining food safety standards, consistently delivering exceptional dining experiences.
Overview
8
8
years of professional experience
Work History
Waitress
Yaring Thai Street Food
Mitcham
01.2017 - Current
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
AOI Institute
Vic01-2012
Skills
- Customer service
- Point of sale
- Menu knowledge
- Order accuracy
- Supply restocking
- Time management
- Food safety
- Team collaboration
- Attention to detail
- Customer engagement
Timeline
Waitress
Yaring Thai Street Food
01.2017 - Current
High School Diploma -
AOI Institute