More than 20 years’ experience in care services including senior leadership positions for recognised care homes currently as an Aged Care Consultant and clinical advisor for Aged & Community Care Providers. A strong track record in leading consumer- centered, quality and compliant services to improve the well-being of both the residential, clinical care services and home care services. A strong focus on leadership, strategic planning, capacity building, sustainability, and cultural intelligence. Takes full ownership of P&Ls with a focus on achieving cost efficiency whilst leading opportunity to grow revenues through occupancy, workforce management and ancillary services. Champions a philosophy of continuous improvement to maintain an equilibrium between economy, mental wellbeing, and health safety of all the residents and staff. A thorough understanding of aged care legislation including the Aged Care Accreditation Process and Aged Care reforms. Recognised performance-driven leader who builds and creates talent within. › Aged Care & Clinical Services › Operations & Strategy › Transformation & Reforms › Asset/Facility Management › Risk & Quality Compliance › Aged Care Legislation › Staff & Consumer Wellbeing › Crisis Response Management › P&L, Budget & Forecasting › Occupational Health & Safety (OHS) › Aged Care Accreditation › Workforce Planning › Aged Care Reforms › Staff Leadership › Human Resources SELECTED HIGHLIGHTS Accredited Practitioner for Care Industry Leadership Capability Assessment Tool (ACSA). Develop and deliver clinical governance workshops for ACSA. Supported a first nation led organisation to respond to adverse compliance with a focus on cultural intelligence. Supports homecare services with reviews and preparation for accreditation. Coaches and mentors’ leaders in aged care sector with a focus on strategic planning Mentor aged care leaders to prevent and respond to adverse compliance outcomes, identify systemic improvement to ensure quality and safe care for consumers are sustained. Championed a renewed vision within Lansdowne Gardens Care Home to focus on continuous improvement, creating greater synergy through all residential and clinical care teams (132 staff) to work as one. Led the team at LGCH through Covid-19 with no issues, introducing emergency policies, contingency plans, and maintained staff morale and most importantly ensuring trust and confidence for the representatives and the care recipients wellbeing in the face of adversity. Consultant to Fairview Nursing Home on addressing critical issues pertaining to risk, quality and compliance. Led ongoing workshops to up-skill the team. Resolved P&L issues to achieve financial independence. Drove the change management strategy for St Brigid's Nursing Home would resolve major issues relating to disengagement within a 100+ workforce and reduce attrition rates from 75% to just 5%. Improved the service delivery within a 70-bed care facility for RSL Life Care Narrabeen and set up new focus group to promote and championed cross-collaboration and communication with residents, staff, and families. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Driven Senior Consultant with over 15 years' experience in the aged care consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.