Annastasia Kenny
Geelong,VIC
Summary
Former property management professional with a solid background in handling wide range of residential and some commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant and landlord satisfaction. Known for a strong team collaboration and adaptability to changing needs.
Overview
16
16
years of professional experience
Work History
Property Manager
Belle Property Geelong Torquay
07.2023 - 10.2024
- Completed final move-out walk-throughs with tenants to identify required repairs and cleaning.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Property Manager
Flemings Property Services
11.2018 - 07.2023
- Completed final move-out walk-throughs with tenants to identify required repairs cleaning.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Property Manager/Administrative Assistant
Independent Group
10.2008 - 09.2018
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained stationery and office supplies.
- Assisted with directing phone calls and enquiries.
- Ensured timely entering of data and acutely preparing documentation for the use of team members.
- Ensuring smooth office operations in regards to maintenance and repairs of printers.
- Ensuring the timely franking and posting of mail.
Education
No Degree - Class 2 License in Property And Stock Agents Act
Think Real Estate
08-2023
Skills
- Exceptional oral and written communication skills
- Tenant/Landlord/Creditors relations
- Maintenance Scheduling
- Administrative Support
- Contract Negotiation
- Compliance Monitoring
- Valid Victorian driver's license
- Business Administration
Timeline
Property Manager
Belle Property Geelong Torquay
07.2023 - 10.2024
Property Manager
Flemings Property Services
11.2018 - 07.2023
Property Manager/Administrative Assistant
Independent Group
10.2008 - 09.2018
No Degree - Class 2 License in Property And Stock Agents Act
Think Real Estate
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