Anne Bellamy
Nambucca Heads,NSW
Summary
Being a skilled Pharmacy Technician offering 3 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations. I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals. Being a detail-oriented team player with strong organizational skills, I've the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Head Dispense Technician
Terry White Chemmart
03.2020 - Current
- Enhanced pharmacy efficiency by accurately dispensing medications and maintaining appropriate inventory levels.
- Reduced medication errors through meticulous attention to detail in filling prescriptions and verifying patient information.
- Streamlined workflow by organizing and prioritizing tasks, ensuring timely completion of all duties.
- Ensured patient safety with diligent adherence to pharmaceutical guidelines, laws, and regulations.
- Collaborated with pharmacists to resolve medication-related issues and provide exceptional customer service.
- Maintained a clean and organized work environment, adhering to strict protocols for cleanliness and sanitation.
- Contributed to a positive team atmosphere by collaborating effectively with colleagues on various tasks and responsibilities.
- Updated patient profiles with current medication lists, ensuring accurate records for future reference during consultations or refills.
Corporate Travel Agent
Travel Associates
03.2018 - 01.2020
- Increased client satisfaction by providing personalized and efficient corporate travel planning services.
- Streamlined booking processes for more accurate and timely reservations, improving overall service quality.
- Negotiated competitive rates with vendors, achieving cost savings for corporate clients.
- Managed complex itineraries for high-profile executives, ensuring seamless travel experiences.
- Collaborated with other agents to resolve any issues promptly, maintaining client trust and satisfaction.
- Maintained detailed records of all bookings and expenses, supporting accurate billing and reporting processes.
MTA Travel Agent
MTA
02.2014 - 01.2017
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Streamlined booking processes for improved efficiency and reduced wait times for customers.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
- Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Education
Certificate III Business Administration (Medical) -
Tafe NSW
Online12.2020
Statement of Attainment in PPE -
Tafe NSW
Online12.2020
Bachelor of Science -
James Cook University
Townsville, QLDHigh School Diploma -
Pimlico High School
Townsville, QLD12.1994
Skills
Medication Dispensing
- Supply Ordering
- Time Management
- Dosage Calculation
- Patient Counseling
- Confidentiality Compliance
- Labeling Accuracy
- Telephone Etiquette
- Teamwork Abilities
- Record Keeping
- Customer Service
- Pharmacy Software Proficiency
- Attention to Detail
- Organizational Skills
- Inventory Management
- Order Processing
- Prescription Interpretation
- Drug Inventory Management
- Medication Documentation
- Patient Profile Setup
Timeline
Head Dispense Technician
Terry White Chemmart
03.2020 - Current
Corporate Travel Agent
Travel Associates
03.2018 - 01.2020
MTA Travel Agent
MTA
02.2014 - 01.2017
Certificate III Business Administration (Medical) -
Tafe NSW
Statement of Attainment in PPE -
Tafe NSW
Bachelor of Science -
James Cook University
High School Diploma -
Pimlico High School
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