Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne Boundy

Mount Eliza,VIC

Summary

My previous working life consisted of working in the travel industry. I thoroughly enjoyed working in various aspects of leisure, business and consolidation. My favorite aspect was meeting and developing a great working relationship with clients and creating memorable travel experiences.

I finished working in travel and have three great children and a fabulous and supportive husband Peter. My three daughters are 12, 7 and 4. The past 11 years have been spent as a primary care giver. I have really loved watching my daughters grow and creating a great life. The past two years of lockdowns has really taught me the importance of patience, balance, how important connection and social skills plus life stills are.

During this time, along with my husband Peter, we have successfully renovated and designed 4 house renovations. I have enjoyed designing, researching and helping to executive these projects. I have also done home staging with my own house projects. This led to artistic painting. After taking many art classes, I learnt different techniques such as mixed media, abstract, still life, seascapes and portrait. I created my own website and participated in some art shows. I sold some art work and really enjoyed painting. I understand how art therapy can be a powerful tool in helping people overcome life challenges.

I have also created my own workouts to complete with friends and really enjoy working in small groups and helping people. I really enjoy being in nature, exercising and being active. I play tennis, run, do boot camp and do the occasional cold water swim at the beach.

I have held various roles at Kunyung Pre School as a Social representative, maintenance officer and fundraiser organiser. I enjoy being apart of a community and can see the benefit of helping and giving to a greater cause. I also have offered support over the years to a close friend with babysitting support whilst also looking after my three children. This has taught me important management skills with juggling multiple children.

I have also spent many years working with my eldest daughter who had literacy gaps. We have spent a lot of time and effort filling prior gaps. My daughter worked closely with a speech therapist and I have really enjoyed seeing the transformation from a student who was quite behind to a student who is doing really well and thriving. I really appreciate the effort it takes for people to overcome challenges and I would love to help others to achieve their best life.

Like many parents, I had multiple children at home doing remote learning whilst dealing with a preschooler. This was a very challenging time but I learnt the importance of helping my children meet their learning goals, taking time out in nature and maintaining social connections with family and friends.

I would be very excited to become an Allied health assistant. Kate Driver has given me an insight into the work experiences with neuro diverse clients. It sounds very interesting and rewarding work.

Overview

12
12
years of professional experience

Work History

Travel Manager

Flight Centre
Clayton, VIC
08.2006 - 05.2010
  • Handled all aspects of business travel for corporate small to medium scale businesses by maintaining quality communications and establishing productive relationships.
  • Prepared necessary travel documentation for national and international trips to diverse locations.
  • Managed many well known business accounts such as Bostik Australia, Arlec and Bosch with a strong focus on achieving high levels of client praises and loyalty.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Worked closely with top executives and assistants to meet compliance with strict business schedules.
  • Arranged travel accommodations for groups, couples and executives
  • Managed many business accounts with strong focus on achieving high levels of client satisfaction
  • Managed the financial side of client accounts such as tax invoicing, monthly statements and debt collection
  • Had to deal with last minute changes or urgent requests in a speedy and methodical manner
  • Worked towards sales monthly targets
  • Worked in a team environment and also independantly

Travel Consultant

Jetset Brandonpark
Wheelers Hill, VIC
09.2002 - 08.2006
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collected, handled and documented payments for travel services and associated feels.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Organized trips for individuals, couples and families

International Telephone Sales Consultant

Concorde International Travel
Melbourne, VIC
10.1997 - 04.2002
  • Offering the best airfare options to suit an itinerary.
  • Received inbound calls from local Travel agents requiring help with complex and affordable itineraries for flights internationally
  • Carried out day-day-day duties with the upmost accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment. I also required very strong communication skills with relaying information to travel agents so they would understand and be able to execute sales and bookings
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Required to be up to date with airline routes, partnerships, air passes and affiliations
  • Helped travel agents with last minute changes, cancellation and change advice
  • Performed domestic and international ticketing data entry and complied with strict ticketing regulations
  • despatch work

Education

Travel Consultant

Jetset Training College
Albert Park
12.1996

Skills

  • Great communication skills
  • Enjoys working with adults and children
  • Can work well independently and in a team
  • Can handle pressure
  • Empathy, compassion and understanding
  • Great social skills
  • Artistic skills
  • Care giving skills
  • Enjoy many challenges
  • Enjoy working in different environments

Timeline

Travel Manager

Flight Centre
08.2006 - 05.2010

Travel Consultant

Jetset Brandonpark
09.2002 - 08.2006

International Telephone Sales Consultant

Concorde International Travel
10.1997 - 04.2002

Travel Consultant

Jetset Training College
Anne Boundy