Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anne Casey

Frankston South

Summary

Over 14 years of experience working in the Housing and Homelessness sector. A strong leader leader, excelling in management and team building. Passionate about aligning best practice and improving the client experience.




Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager, Services for Young People

Wayss
08.2023 - Current
  • The leadership and management of the Transitional Housing Program, Emergency Youth Accommodation and the Step Ahead Program.
  • Provide effective leadership, support and supervision to staff.
  • Management of program budgets, risk and compliance.
  • Management of resource allocation to Services for Young People Program.
  • Implementation of organisational policy, standards and procedures.
  • Ongoing liaison and consultation with internal and external stakeholders.
  • Contribution to strategic and operational objectives.

Team Leader, Services for Young People Program

Wayss
03.2017 - 08.2023
  • Monitor the day-to-day operations of the Transitional Housing Program and the Step Ahead Program.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Provide supervision to staff.
  • Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Manage conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Youth Case Manager

Wayss
02.2012 - 03.2017
  • Undertake comprehensive risk assessments and assessing and prioritising the young person's immediate support and housing needs and goals.
  • Providing practical support outcomes through a goal setting and coaching based approach.
  • Liaising and consulting with internal and external stakeholders relevant to the delivery of services to broker opportunities for young people accessing the service.
  • Participating with partnership agencies in the development and delivery of complimentary youth programs including the Living and Life Skills Program.
  • Facilitating referrals and providing support and advocacy.

Youth Intake, Assessment and Referral Worker

Wayss
08.2010 - 02.2012
  • Providing comprehensive IAP assessments.
  • Facilitating referrals to refuges and alternative housing options such as THM's, rooming houses, private rental.
  • Making internal and external referrals to support.
  • Providing advocacy and support.
  • Participating in networks.

Education

Diploma of Youth Work

Holmesglen Institute of TAFE
Moorabbin, VIC
11-2009

Skills

  • Management and Leadership
  • Team building
  • Time management
  • Decision-making
  • Verbal and written communication
  • Documentation and reporting
  • Staff training and development
  • Staff management

Certification

Certificate IV in Alcohol and Other Drugs


Timeline

Manager, Services for Young People

Wayss
08.2023 - Current

Team Leader, Services for Young People Program

Wayss
03.2017 - 08.2023

Youth Case Manager

Wayss
02.2012 - 03.2017

Youth Intake, Assessment and Referral Worker

Wayss
08.2010 - 02.2012

Diploma of Youth Work

Holmesglen Institute of TAFE

Similar Profiles

CREATE PROFILE
Anne Casey