Anne Jörger
Perth,WA
Summary
Accomplished Sales Management Specialist with a proven track record at Sparkasse Karlsruhe, enhancing organizational efficiency and client satisfaction through expert customer relations and data analysis. Excelled in fostering team collaboration and leveraging interpersonal skills to achieve significant improvements in marketing strategy and service quality.
Overview
9
9
years of professional experience
Work History
House and Pet Sitter
TrustedHousesitters
07.2024 - Current
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Administered medications to pets as per owner instructions, ensuring their health and well-being during their owners'' absence.
- Increased client retention through excellent communication, timely updates, and superior care for pets and properties.
Sales Management Specialist
Sparkasse Karlsruhe
02.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Coordinated customer communication in the event of location changes strict adherence to the schedule
- Integrated quickly into the department team
- Creative development of advertising campaigns
- Created advertising materials such as flyers, posters and online ads
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
Junior Specialist Sales Management / Organisation
Sparkasse Karlsruhe
05.2021 - 02.2023
- Introduced and parametrisied new applications and associated sales concepts
- Created work instructions and process flows
- Recorded, processed and documentaded of fault reports within the ticket and support system, support hotline
- Created presentations and explanatory videos for users
- Supervised several departments during the introduction including regular team meetings
- Worked on various projects
Private Customer Adviser
Sparkasse Karlsruhe
03.2019 - 05.2021
- Supported and advised own customer base personal, via phone, e-mail or online-banking
- Established close customer relationships to maximize satisfaction
- Provided comprehensive advice on all financial issues
- Received the customers including hospitality
- Coordinated and developed the sales targets in the team
- Developed and maintained strong relationships with clients to maximize satisfaction.
Service Consultant
Sparkasse Karlsruhe
01.2016 - 03.2019
- Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
- Recognized sales approaches, actively approached customers and arranged appointments
- Utilized problem-solving skills to address complex customer needs effectively.
- Supervised the trainees and conducted teaching and appraisal interviews
- Maintained the entire branch including the equipment
- Managed the cash register, safes and keys
Education
Bachelor Professional Of Business (CCI) - Business
Industrie- Und Handelskammer
Karlsruhe, Germany01.2019
Banking Professional - Banking
Industrie- Und Handelskammer
Karlsruhe, Germany01.2016
Skills
- Organizational Development
- Customer Relations
- Data Analysis
- Teamwork and Collaboration
- Problem-Solving
- Team Collaboration
- Interpersonal Skills
- Idea Development and Brainstorming
- Marketing strategy
- Pet Sitting
- House Sitting
- Honest and Dependable
- Email management
- Client Service
- Dog walking
- Dog training
- Medication Administration
- Leash and off-leash walking
- Physical Fitness
- Friendly, Positive Attitude
- Honest and Trustworthy
- Animal Empathy
- Special Needs Care
- Pet transportation
- Valid Driver's License
- Safe Driving Practices
- Campervan expertise
- Flexibility
About Me
I have over 10 years of professional experience and would now like to reorient myself professionally while traveling. During my Working Holiday Visa I have been looking for a job in Animal Care. My various positions have characterized me with a keen interest in constantly developing myself, integrating into new teams and adapting quickly to new environments.
Timeline
House and Pet Sitter
TrustedHousesitters
07.2024 - Current
Sales Management Specialist
Sparkasse Karlsruhe
02.2023 - 06.2024
Junior Specialist Sales Management / Organisation
Sparkasse Karlsruhe
05.2021 - 02.2023
Private Customer Adviser
Sparkasse Karlsruhe
03.2019 - 05.2021
Service Consultant
Sparkasse Karlsruhe
01.2016 - 03.2019
Bachelor Professional Of Business (CCI) - Business
Industrie- Und Handelskammer
Banking Professional - Banking
Industrie- Und Handelskammer
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