Anne Khalil

AS BUYER:

• Selecting new products and reviewing the old
• Finding the right suppliers
• Negotiating prices
• Ensuring the products are delivered on time
• Set RRP for all stock
• Helping to interpret reports and predicting future sales
• Pitching ideas to senior management
• Stock control
• Budgeting
• Reacting to any changes in customer demand
• Maintaining relationships with existing suppliers while seeking new ones
• Attend showings/ fairs
• Receiving feedback from customers and retail teams

AS RETAIL OPERATIONS MANAGER:

• Recruit and hire new employees
• Train, manage, and regularly evaluate staff performance
• Rostering
• Manage all store operations and delegate responsibilities
• Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
• Set and monitor store's budget, making every effort to maximize efficiency and profits
• Manage appropriate levels of stock and purchases while staying on budget
• Address customer complaints/feedback in a professional manner
• Plan and execute specials, promos and clearance sales
• Maintain current knowledge of market/trends
• Analyse and predict sales, and sale trends to make informed decisions
• Uphold compliance with all legal, health, and safety guidelines
• Protect against loss by monitoring security and training staff

AS VISUAL MERCHANDISER:

• Creating and implementing a visual merchandising strategy for the stores.
• Ensuring the strategy is in line with the store's brand, products, and target market.
• Sourcing the props, creative materials, and accessories for displays.
• Installing and setting up window displays, walkways, counters, and in-store displays.
• Changing displays and merchandising to promote new product.
• Training teams to implement and maintain merchandising disciplines.
• Researching lifestyle and design trends that will inform the visual merchandising strategy.

• Strategy - developing and executing the business strategy and ensuring products align with business objectives
• Marketing - coordinating and leading seasonal and product photoshoots, including styling, creative direction and developing marketing strategies
• Client management - maintaining strong relationships with agents/buyers, developing new client acquisition strategies, contract negotiation, presenting story/mood boards and providing clients with quotes and promotional materials
• Reporting - preparing weekly financial and sales reports
• Financial management - managing accounts payable/receivable and business budgets
• As Designer: Design - managing the design process from product design/development through to final style, developing seasonal themes, creating new product concepts and ensuring a high level of quality control
• Market research - undertaking market research to identify new product trends, fabrics and design techniques and inspiration.

• Managed accounts within the North Brisbane to Rockhampton Region.
• Provided exceptional customer service, enhancing brand reputation and fostering long-term partnerships with clients.
• Established strong rapport with key decision-makers across various organizations to build trust in our brand's value proposition.
• Maintained thorough knowledge of industry trends and competitive landscape, positioning company offerings effectively against competitors.
• Achieved sales goals and service targets.
• Identified potential areas of expansion within the territory by researching untapped markets.
• Training - facilitated product training.
• Visual merchandising - designed creative and engaging product displays to drive consumer engagement

• Buyer and Inventory management - sourced and purchased stock, managed stock levels and designed/styled seasonal and other product displays
• Customer service - provided an exceptional level of customer service when managing enquiries and processing sales
• Managed day-to-day business operations - developed marketing strategies, managed business admin and finances/budgets/online store and sourced trading locations and other general administrative tasks.

• Transformed venues into visually stunning spaces, utilizing expert knowledge of colour schemes and design principles.
• Delivered consistently exceptional results under tight deadlines while maintaining grace under pressure.
• Managed inventory of styling assets, ensuring proper maintenance and organization for efficient use at events.
• Conducted site visits to assess venue requirements and determine appropriate styling solutions.

• Myer - Store VM Manager, Frankston & VM Team Member, Victoria
• Sportsgirl - VM Manager Sportsgirl NZ - 18 stores
• Sportsgirl - VM Team Member, Victoria & Assistant Store Manager

As Visual Merchandising Manager:

Strategy - Implemented national strategies and guidelines for in-store visual merchandising, provided training and support to stores, managers and teams.

• Managed merchandising standards and maintained consistency across stores. Implemented layouts for new season launches and product releases including providing support during store openings, refurbishments and closings.
• Led and supervised visual merchandising teams and managers to ensure objectives were achieved and facilitated visual merchandising training
• Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.

As Area/ Store Manager:

Leadership and Operations- trained, onboarded, rostering, managed store teams in customer service, visual merchandising, back office administration and coaching teams to drive sales and exceed KPI targets.

• Enhanced customer satisfaction through focused staff training and regular performance evaluations.
• Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
• Implemented targeted marketing and visual merchandising initiatives that resulted in increased sales and brand recognition within the region.
• Recruiting, hiring and training of new team members.