Anne Kim Toh
Melbourne,Australia
Summary
28 years SME in IT, Digital & IP Procurement Lead Negotiator, Sourcing, Contract Management in the top Forbes 100 companies. Specialization in SW/Cloud, Telecom & Data security. Proven Procurement Professional with cost-optimization personally responsible > $100M savings over various categories and various industries. Sustainability and ethical procurement in strategic vendor management.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head of Sourcing & Procurement Transformation, APAC
Jones Lang Lasalle
07.2020
- Regional Procurement/Supply Chain Compliance for Risk/Supplier Management
- Regional Vendor Sustainability and Client Facing impact social procurement
- Leading Scope 3 Embedded Carbon emission Program for measurement, calculation and service improvement for Co2 reduction
- ESG plan to netzero including off-set partnership plans
- Standardization of supply chain practices across country procurement hubs - China, Taiwan, Japan, Korea, India, SEA, Hong Kong, Singapore, Australia.
Head of Vendor and Contract Management
Jones Lang Lasalle
07.2020 - 05.2022
- Vendor Management
- Contract management
- Supplier performance Management
- Supplier relationship management program
- Teaming Agreement partnership program
- Supplier sustainability program management
- Achievements: Standardization in supplier performance management
- Realignment of risk mitigation of negotiated positions
- Sustainability program and roll-out implementation
- Ethical procurement and embed policies and actualization of market activities.
Technology Procurement Lead (Contract)
Energy Australia
05.2020 - 07.2020
- Technology Procurement for RFPs, Renewals across SW, HW, Technology Services for Corporate solutions as well as Retail Wholesale Energy/Power generation business
- Fixed contract.
Procurement Solutions & Legal Integration Specialist
Accenture
11.2018 - 04.2020
- Ventures & Acquisition Legal Integration Lead
- Regional Procurement Solution Architect Lead & Complex Sourcing Lead
- Procurement solutions architecture for Accenture Customers
- Africa+APAC Regional coverage
- Business Process optimization (Procurement functions)
- Source to Pay solutions; Automation Analytics; Sourcing, Category Management; Contract performance solutions; Process optimization
- Sourcing categories in SW/SaaS, Cloud and Cybersecurity solutions
- Legal Integration Consulting - Contract integration practice for mergers and acquisitions for legal reviews and contractual governance and compliance
- (Solution Architecture) Achievement: Strategic Sourcing, P2P, Process improvement programs, with a ROI of 5X
- With a addressable spend of 700M with a cost optimization/takeout of 25M with a 5M procurement transformation
- This does not include 3% on-going productivity and operational gain which equates to approximately 21m over a 5 year term without intervention
- Streamlined contractual governance procedure for faster and better risk mitigation governance model
- Reason for leaving: Decided to return to Internal Procurement/Contracts function
Senior Digital Procurement Manager
Coles
12.2017 - 11.2018
- 2IC with 3 direct reports and 5 indirect reports
- Digital procurement strategy development for individual category managers by effective best practices in IT sourcing and vendor management
- Leading SRM for key strategic suppliers, monopolistic vendors, with little leverage for better performance and cost benefits
- Telco and Network Services SME with 3 direct report
- 2IC for Digital Head of Procurement for team management of 10 individual contributors
- Key Stakeholder management responsibility with Infrastructure, Architecture and Digital platforms across varied categories HW, SW, SaaS, AaaS, PaaS, Cloud, Security SW including IT Services (incl
- Co/Out-Sourcing)
- Resolving commercial, delivery and contractual disputes with Vendors
- Part of the IT LT forum for delivering benefit against budget and management of spend governance
- Intellectual Property IT advisor for contractual, licensing and procurement challenges
- E2E responsibility from S2C including performance management of vendors and P2P
- Achievement: HW: 35M cost-savings/take-out/value from 100M investment
- Cost avoidance of 35% and a cost-savings of 23% with NCR for a total cost optimization of 58M CAPEX spend
- SW cost optimization on maintenance of approximately 15% YoY which will equate to 12M of OPEX spend
- Supplier and contract negotiation outcomes with increased liability and reduced IP and PI exposure in 80% of all ICT contracts and 100% of key vendor contracts
- SW- 85% uplift in value capture for Security (Splunk, Hadoop, McAfee), Microsoft, SAP/Hana
- Reason for leaving: Headhunted to Solutions Procurement consulting role at Accenture
Global Procurement Practice Lead
HP/HPE/DXC
11.2007 - 12.2017
- Dec 2016 - Dec 2017 Position 4 – Senior Commercial Contracts Manager Enterprise Accounts
- Providing effective commercial/contract advice and governance while facilitating the delivery and SOW(s)
- Providing timely and quality commercial support to new sales opportunities exercises as required
- Contributing to the sound commercial governance of third party suppliers on behalf of the Account and Customer facing group
- Identifying opportunities for commercial process improvements
- Resolving commercial and contractual disputes with Customers
- Assist with the preparation of commercial bid and tender submissions
- Negotiation of commercial agreements and contracts on behalf of Accounts or subcontractor partners, in particular confidentiality, materials transfer and services contracts
- Project management of commercially-relevant delivery projects including monitoring of partner performance and obligations
- Key achievements: Operational efficiency gain for both Customer and ES team of approximately 15-20% depending on the take-up of the lean process improvement of the TCV while allowing for easy upgrade and agile improvements from on-premise to cloud
- Reason for leaving: Role was to be relocated to Brisbane, family constraints didn't allow
- Dec 2015-July 2016 - PaaS external secondments to Telstra, 6 months, Australian Red Cross Blood Service 6 months, Ericsson 6 months,
- Jan 2011- Jul 2015 Position 3 - Head of Contracts Programs (Lead ICT Contracts Negotiator), Global Procurement
- Key Contract (commercial) negotiation management responsibility APJ/LATAM for all 3rd party resale, internal consumption and trade suppliers which include, sourcing, SLA dispute management for HP Customers delivery
- Worldwide new contract (legal) review support responsibility: - Technology SW/HW and ASP products/Telecom services
- Contractual governance & program management in best practices, legal standardization and regulations in SER (Social Environmental Responsibility), Data Network Security Services (DNSS)
- Designated lead for contract and procurement integration for all acquired entities in APJ
- Provide legal and risk mitigation guidance and advice on implications on clause protection
- Complex stakeholder engagement plus occasional HP Customer facing projects
- Procurement Legal Advisor in licensing rights, IP ownership rights, trade mark enforcement and patent rights
- Key achievements - reduced TAT for contract review and approval from 75 days to 20 days
- Improved productivity by 35% of time utilized by contracting personnel
- Reduced contractual exposure overall of approximately 500 global contracts by amendments for both by approximately 300-500%
- Global Telco supplier based streamlined for consolidated spend and optimized utilization instead of fragmented utilization (vendors such as Cisco, Vodafone, British Telecom, Orange)
- Jan 2009-Jan 2011 Position 2 - Procurement Demand & Performance Lead, Global
- Responsible for demand analysis and performance management on pricing models and benchmarking
- Driving global cost-savings initiatives for structured and strategic procurement
- Regional responsibility maintaining accuracy in demand (spend) projection for stakeholders
- Nov 2007-Jan 2009 Position 1 - Marketing Category Manager, APJ focused (base: Singapore/Melbourne)
- Managing the contractual relationship with vendors for service level agreements e.g
- Media/marketing optimization programs of approximate $150 million media spend
- Supply Chain procurement function overview such as contract negotiation, pricing and review
- Vendor Management and optimization of service scope to address evolving business requirements and market trends including governance of trademarks, IP assets e.g., logos
- Global, regional down to country stakeholder management engagement while maintaining the communication up-flow to Global stakeholder on ground-level POV
- Key lead on contract negotiation, advocacy for supplier chain activity and cost-reduction programs
- Managing KPIs for agency rightsizing and management
- Manage several global sourcing events with stakeholders in 3 different regions with varied responses and weighting in their priorities with outcomes of over 20 million dollars in cost-reductions in negotiated/mitigated expense
- Key achievements: overall cost optimization and value derivative of 37M out of a spend of 150M.
Regional Media Director
Starcom, Publicis Groupe
02.2005 - 10.2007
- Regional Client relationship management
- Regional Media procurement portfolio management
- Responsible for ROI target setting for specific client accounts
- Achievements: Improved ROI from 2X to 4.5X for media buying/planning optimization for clients across Asia Pac (notably, such as Singapore Tourism Board, Diageo, Sony)
- Increased Account up-sell by 200%
- Retained and improved account/contracts by KPIs set by corporate
- Reduced ageing accounts receivable days by 30 days from average of 75 to 45 within fiscal year
- Established monitoring panel for Customers to extract real-time results/reports on campaigns to improve and reduce headcount and resource for manual reporting
- Streamlining of strategic execution between main stream ATL and BTL advertising
- Responsible for Business Intelligence for effectiveness of spend before, during and post campaigns with view of competitive landscape across Asia Pacific from local to Regional to Global
- Key achievement: with consolidated buying and portfolio management - Consortium buying with media exchange - for better value increased by 15% - 47% for all customers media spend managed
- Reason for leaving: Headhunted to HP Procurement.
AWSJ Supply Chain Manager
Dow Jones (WSJA)
01.2001 - 01.2005
- Supply chain management for advertising/print suppliers
- Achievement: Cost-reduction in page-count by $1M within 6 month period by merely adjusting the operational flow, eg: adjusting the paper close-deadline and working with Editors for improved ad-edit ratio for better advertising revenue to print pipeline
- Reason for leaving: family relocation to Sydney
Regional Head Media Procurement Operations
24/7 Media (Asia)
11.1996 - 10.2000
- Managed regional clients media buying and planning for internet placement
- Setup of Australian operations and agency
- First to manage ad-tracking platforms for Cost per Transaction model for realized ROI tracking and benefits
- Reason for leaving: Headhunted by DowJones
Education
Postgrad - Protecting Business Innovations via Trademark - Intellectual Property Law
Hong Kong University of Science And Technology
Hong Kong03.2021
Post-grad - IP Law and Policy - US Trade Mark Law
University of Pennsylvania
Pennsylvania04.2020
J.D. - Intellectual Property Law - Trade Mark Practice
University Technology of Sydney
Sydney, NSW, Australia02.2008
Bachelor of Arts - Finance
University of Winnipeg
Winnipeg, Canada10.1995
Skills
- Procurement
- P2P
- S2C
- S2P
- Strategic Sourcing
- Contract Negotiation
Languages
English
French
Cantonese
Mandarin
Personal Information
Nationality: Australian
References
- Patrick Baffaro, pat.baffaro@hp.com, TBA
- Pawel Podolski, TBC, 0427 564 628
Certification
- Registered IP Attorney - TransTasman Board of IP Attorneys - 2008 - to-date
Timeline
Head of Sourcing & Procurement Transformation, APAC
Jones Lang Lasalle
07.2020
Head of Vendor and Contract Management
Jones Lang Lasalle
07.2020 - 05.2022
Technology Procurement Lead (Contract)
Energy Australia
05.2020 - 07.2020
Procurement Solutions & Legal Integration Specialist
Accenture
11.2018 - 04.2020
Senior Digital Procurement Manager
Coles
12.2017 - 11.2018
Global Procurement Practice Lead
HP/HPE/DXC
11.2007 - 12.2017
Regional Media Director
Starcom, Publicis Groupe
02.2005 - 10.2007
AWSJ Supply Chain Manager
Dow Jones (WSJA)
01.2001 - 01.2005
Regional Head Media Procurement Operations
24/7 Media (Asia)
11.1996 - 10.2000
Postgrad - Protecting Business Innovations via Trademark - Intellectual Property Law
Hong Kong University of Science And Technology
Post-grad - IP Law and Policy - US Trade Mark Law
University of Pennsylvania
J.D. - Intellectual Property Law - Trade Mark Practice
University Technology of Sydney
Bachelor of Arts - Finance
University of Winnipeg
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