Anne-Marie Herd
Yarrabilba,Australia
Summary
Experienced and reliable professional seeking employment in a Customer Service based role. I have over 5 years’ experience in customer focused roles and believe in going above and beyond to meet customer needs & exceed expectations. I look forward to gaining employment in which I can utlise my experience but also build upon and strengthen my skillset by learning new things.
Overview
16
16
years of professional experience
Work History
Parental Responsibilities
01.2013 - Current
- Provide care for my children on a daily basis
- Domestic duties – cleaning of household
- Liaising with school & daycare
- After school programs/activities
- Taxing to and from school & to activities
- Cooking and preparation of all meals
Bar & Bistro Service
The Ox Tavern
01.2013 - 12.2013
- Customer service
- Cash handling
- Food handling & preparation
- General cleaning
- Open & close – prep & clean
Customer Service Representative
McDonald's
01.2012 - 12.2012
- Customer service
- General cleaning
- Cash handling
- Food handling & preparation
- Close cleaning and preparation
- Team work & problem solving
Telesales
Office National
01.2010 - 12.2011
- Cold calling
- Customer relations
- Emailing
Customer Service Representative
McDonald's
01.2009 - 12.2009
- Customer service
- General cleaning
- Cash handling
- Food handling & preparation
- Close cleaning and preparation
- Team work & problem solving
Education
Certificate III - Health Administration
TAFE Queensland
QLD08.2023
CERTIFICATE II - Business
Work Skills
Loganholme, QLD01.2010
YEAR 10 CERTIFICATE -
Windaroo Valley State High School
Windaroo, QLD01.2004
Skills
- RELIABLE AND RESPONSIBLE
- QUICK LEARNER
- ACTIVE LISTENER
- TEAM PLAYER
- COMPUTER LITERATE
- ABLE TO WORK AUTONOMOUSLY
- EXCELLENT WRITTEN & VERBAL COMMUNICATION SKILLS
- EXCELLENT INTERPERSONAL SKILLS
- EXCELLENT TIME MANAGEMENT SKILLS
References
References available upon request
Timeline
Parental Responsibilities
01.2013 - Current
Bar & Bistro Service
The Ox Tavern
01.2013 - 12.2013
Customer Service Representative
McDonald's
01.2012 - 12.2012
Telesales
Office National
01.2010 - 12.2011
Customer Service Representative
McDonald's
01.2009 - 12.2009
CERTIFICATE II - Business
Work Skills
YEAR 10 CERTIFICATE -
Windaroo Valley State High School
Certificate III - Health Administration
TAFE Queensland
Similar Profiles
Anne-Marie HerdAnne-Marie Herd
Parental Responsibilities at Parental ResponsibilitiesParental Responsibilities at Parental Responsibilities
Fiona LuhrFiona Luhr
NA at PARENTAL CARING RESPONSIBILITIESNA at PARENTAL CARING RESPONSIBILITIES
Willy Yasmin SmithWilly Yasmin Smith
Local Registry Coordinator at Family Responsibilities CommissionLocal Registry Coordinator at Family Responsibilities Commission
David CassidyDavid Cassidy
Crew trainer (multi skilled crew) at Red roosterCrew trainer (multi skilled crew) at Red rooster
Chanel SadlerChanel Sadler
Warehouse Storeperson at PowertecWarehouse Storeperson at Powertec