Anne-Marie Lee
Gold Coast,QLD
Summary
Proactive professional with a solid background in dispatch coordination, finances, hospitality and inventory management. Highly skilled in problem-solving and effective communication, contributing to efficient operations and customer satisfaction. Ready to leverage experience in fast-paced environments to enhance organizational efficiency.
Overview
12
12
years of professional experience
Work History
Dispatcher Clerk
Organic Skin Australia
Gold Coast, Qld
06.2025 - Current
- Coordinated incoming and outgoing shipments to ensure timely delivery.
- Maintained accurate records of dispatch activities and inventory levels.
- Assisted in resolving shipping discrepancies and customer inquiries promptly.
- Followed safety protocols during dispatch operations to ensure compliance.
- Resolved customer complaints in an efficient manner while adhering to company policies.
- Provided support to other departments within the organization as needed.
- Maintained database records of all shipments dispatched from the warehouse.
Cleaner
Springmount Services
Gold Coast, Qld
12.2023 - 07.2025
- Cleaned and sanitized various surfaces in commercial spaces daily.
- Operated cleaning equipment efficiently to maintain cleanliness standards.
- Disposed of waste materials following safety and environmental guidelines.
- Restocked cleaning supplies to ensure availability for ongoing tasks.
- Communicated effectively with team members to coordinate cleaning schedules.
- Assisted in training new staff on proper cleaning techniques and procedures.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Account Executive - Payables and Receivables
James Frizelle's Automotive
Gold Coast, Qld
02.2014 - 11.2014
- Managed accounts receivable processes efficiently.
- Processed invoices accurately using financial software systems.
- Maintained client relationships through regular communication and support.
- Assisted in preparing financial reports for management review.
- Managed accounts receivable processes, including invoicing, payments, and collections.
- Performed month-end closing tasks.
- Reconciled bank statements on a regular basis.
- Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
Education
Certificate 3 - Financial Services
Macarthur Gas Pty
Sydney09-2011
High School Diploma -
Robert Townson HIgh School
Raby NSW10-2007
Skills
- Financial reporting
- Payment processing
- Time management
- Data entry
- Customer service
Timeline
Dispatcher Clerk
Organic Skin Australia
06.2025 - Current
Cleaner
Springmount Services
12.2023 - 07.2025
Account Executive - Payables and Receivables
James Frizelle's Automotive
02.2014 - 11.2014
Certificate 3 - Financial Services
Macarthur Gas Pty
High School Diploma -
Robert Townson HIgh School