Anne Pilkington
Nowra,NSW
Summary
Experienced in managing warehouse operations with a focus on safety compliance and risk mitigation at the Nowra site. Responsible for overseeing the performance of warehousing and distribution, ensuring adherence to company and regulatory standards while maintaining strong customer relationships. Successfully led workforce management initiatives, achieving high audit results and promoting continuous improvement across all levels. Demonstrated financial acumen through effective management of site costs and payroll processes, contributing to overall operational efficiency.
Overview
23
23
years of professional experience
Work History
Site Manager
Linfox Government and Defence
Nowra
06.2014 - Current
- Manage Warehouse operations for the Nowra site.
- Reporting to the Regional Manager, I am responsible for the overall operation and performance of the Warehousing & Distribution (W&D) site at Nowra.
- Maintaining a safe working environment, manage, and mitigate site risks and ensure overall site compliance is in line with company, client, and regulatory standards.
- In addition, I am also responsible for leading and managing the workforce, ensuring all customer and organisational objectives and expectations are achieved in accordance with the W&D contract.
- As part of my role, I am exposed to a high level of confidentiality and always ensure discretion in accordance with Linfox policies, legislative obligations, and customer requirements crucial to the role.
- I am also responsible for the financial performance of the site and must effectively manage staff wages, site maintenance and discretionary costs for the client.
- Furthermore, building and maintaining strong working relationships with the customer is an essential part of my role as well as ensuring that continuous improvement is promoted and implemented at all levels within the business.
- Day-to-day management of the delivery of Services at the Site.
- Planning and providing services to meet requirements associated with planned and unplanned contingencies and operations including contingency planning and coordination, with a particular focus upon Business Continuity Planning.
- Participating in relevant Site and Regional meetings where required.
- Manage warehouse personnel.
- Provide, Human Resources, Safety, Incident Reporting assistance.
- Achieve agreed Safety goals, in line with annual Site Safety Plan, or real time changes in safety performance.
- Creates and maintain a safe working environment for self and others.
- Hold and attend various site and base meetings.
- Perform the duties of Security Officer.
- Issue Permit to Work paperwork for all contractors.
- Create and manage BPMS documents, risk assessments and safe working procedures.
- Initiate recommendations for improvement of Linfox’s Processes and Safety assessments.
- Arrange internal & external training as required and manage the LMS training system.
- Carry out purchasing on the P2P system and maintain financial information.
- Complete weekly payroll on the Kronos system.
- Manage and ensure KPI’s are maintained by the site.
- Provide technical assistance in specialist areas.
- Train and assist staff in various computer systems. IE: MILIS, DPN, DTP, SharePoint, Objective and ERP.
- Ensure all work is carried out in accordance with Work Instructions, Defence and Company requirements.
- Assist in audits – LCAT, ANAO, SAI, PULSE, CoR, Comcare, JCG and NAIS etc.
- Control Framework Reports/Dashboards and stocktakes – Maintained and actioned as required.
- Act as site point of contact and information source to Contract management, outside contractors and customers.
- Maintaining strong working relationships with stakeholders to ensure customer service expectations are achieved and maintained.
- Consistently achieving high results in all audits.
- Nowra site also achieved 3 x 100% audit results in 2025 for Safety, CoR and NAIS (National Assurance Inventory Sample).
- Received President Award nomination in 2018.
- Hold Defence Security Clearance – Negative Vetting.
- Completed Certificate III in Logistics and Warehousing.
- Completed Certificate IV in Warehousing.
- Completed Linfox G&D Development Course.
- Completed Linfox Supervisor WHS Training.
Site Coordinator
BAE Defence Logistics (formerly Tenix Toll Defence Logistics)
Nowra
09.2004 - 01.2014
- Administration duties for the Nowra site.
- File warehouse documentation, including picking slips and receiving reports.
- Provide support to all Team Leaders and warehouse personnel.
- Provide; Human Resources, Safety & Environment, And OH&S/Workers Compensation administrative support to the relevant Managers as required.
- Perform the duties of Security Officer.
- Coordinate and submit Security Clearances, Defence Access Passes, DRN & MILIS access.
- In Site Managers absence ensure Team Leaders comply with BAE instructions and policies.
- Initiate recommendations for improvement of BAE’s Processes and Standard Procedures.
- Adhering to Budget Constraints as required by Site Manager.
- Process and maintain Payroll and Staff Records.
- Maintain all training records and arrange training as required.
- Update and maintain the VIQ measurement system.
- Update CAPMAN/KPI measurements each month.
- Provide technical assistance in specialist areas.
- Train and assist in various computer systems. IE: MILIS, DRN, DTP, PMMS and Ellipse.
- Carry out shelf life of stock each month with the assistance of technical staff (QA).
- Assist warehouse with receipting, picking and various other areas as needed.
- Ensure all work is carried out in accordance with Work Instructions and Defence and Company requirements.
- Assist in audits – LCAT, ANAO, SAI etc.
- Purchasing.
- In Site Managers absences carry out all site manager duties and reports.
- Control Framework Reports – Run and action weekly and monthly.
- Reconcile monthly credit card purchases using the Oracle system.
- Scheduled and assisted in the rollout of the MILIS computer systems and become the SME for the site.
- Hold Defence Security Clearance – Secret.
Discrepancy Clerk / Site Administrator
DEPARTMENT OF DEFENCE
11.2002 - 09.2004
- Raise and resolve Discrepancy’s for the Warehouse.
- Carry out Administration duties.
- File warehouse documentation, including picking slips and receiving reports.
- Raise, investigate, and resolve discrepancy reports.
- Attend front counter.
- Order Stationery for the Warehouse.
- Establish and maintain warehouse files.
- Act as information source to outside contractors and company employees.
- Capably learnt areas of departmental computer system (SDSS) in short period of time.
- Received a Commander’s Commendation in November 2003 for developing the Discrepancy Reporting Cell and DR process.
Education
Certificate III -
Logistics and Warehousing
09.2014
Certificate IV -
Warehousing
09.2014
Linfox G&D Development Course -
09.2014
Linfox Supervisor WHS Training -
09.2014
Skills
- Warehouse management
- Safety compliance
- Risk assessment
- KPI management
- Customer relationship
- Staff supervision
- Audit coordination
References
Available on Request
Other Positions Held
- DRAKE PERSONNEL, 01/01/02, 11/30/02, Stock-taker
- BHP BUILDING PRODUCTS, 01/01/95, 12/31/96, Purchasing Officer / Administration Assistant
- CENTACOM – NEWCASTLE, 01/01/94, 12/31/95, Administration Assistant
- YALUMBA WINES, 01/01/91, 12/31/94, EDP Clerk / Customer Service / Receptionist/Sales Secretary
- PARBURY’S DOOR COMPANY, 01/01/91, 12/31/91, Receptionist
- CENTACOM STAFF PTY LTD, Sydney, 01/01/90, 12/31/91, Administration Officer
- COMPUTER RESOURCES COMPANY, 01/01/87, 12/31/90, Customer Service Clerk / Sales Secretary
- KWIKASAIR, 01/01/85, 12/31/87, Accounts/Customer Service Clerk
Timeline
Site Manager
Linfox Government and Defence
06.2014 - Current
Site Coordinator
BAE Defence Logistics (formerly Tenix Toll Defence Logistics)
09.2004 - 01.2014
Discrepancy Clerk / Site Administrator
DEPARTMENT OF DEFENCE
11.2002 - 09.2004
Certificate III -
Logistics and Warehousing
Certificate IV -
Warehousing