Anne Subashini
Melborne,VIC
Summary
International student pursuing a Master's in Networking with a strong work ethic and excellent customer service skills, seeking a part-time position in a dynamic and customer-focused environment. Dedicated to contributing positively to the team and ensuring high-quality service.
Overview
3
3
years of professional experience
Work History
Temporary Instructor
University of Jaffna Department of Computer Engineering
08.2023 - 04.2024
- Carried out assessment, monitoring, and evaluation of examination work.
- Provided academic advisory and support to students.
Application Engineer
Synopsys Lanka Pvt. Ltd
02.2022 - 05.2023
- Experienced in developing and executing test plans for functional and performance testing, analyzing test results, performing root cause analysis, and reporting.
Customer Support Engineer
ZMS Lanka Pvt. Ltd
09.2021 - 01.2022
- Assisted customers with inquiries and provided VMS system information.
- Maintained cleanliness and organization of the service area.
- Collaborated with team members to achieve sales targets and ensure customer satisfaction.
Education
Masters in Networking Major in Cybersecurity - Information Technology
Melbourne Institute of Technology
Melbourne, VIC07-2026
BSc. Eng (Hons) in Electrical and Electronic Engineering -
University of Jaffna – Faculty of Engineering, Sri Lanka
12.2020
Skills
- Excellent communication skills in English, and Tamil, and working proficiency in Sinhala
- Customer service skills
- Ability to work efficiently in fast-paced environments
- Attention to detail and ability to multitask
- Ability to work effectively in a team
- Time management and organizational skills
- Quick learner and adaptable
- Basic knowledge of food safety and hygiene
- Proficient in MS Office Suite and basic computer applications
Availability (Immediate availability to start work)
- Tuesday, Friday, Saturday, and Sunday including public holidays available full time.
- Monday and Wednesday are available from morning to afternoon at 1 pm.
- Thurs day available after 1 pm.
Timeline
Temporary Instructor
University of Jaffna Department of Computer Engineering
08.2023 - 04.2024
Application Engineer
Synopsys Lanka Pvt. Ltd
02.2022 - 05.2023
Customer Support Engineer
ZMS Lanka Pvt. Ltd
09.2021 - 01.2022
Masters in Networking Major in Cybersecurity - Information Technology
Melbourne Institute of Technology
BSc. Eng (Hons) in Electrical and Electronic Engineering -
University of Jaffna – Faculty of Engineering, Sri Lanka
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