Summary
Overview
Work History
Skills
Timeline
Generic

Anne Winbanks

Ferntree Gully ,Victoria

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

12
12
years of professional experience

Work History

Part Time Medical Receptionist

Active Physiotherapy Pty Ltd
Mount Waverley, Victoria
03.2014 - 08.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed data entry tasks related to billing and collections procedures.
  • Totaling Physio's timesheets and pays
  • End of month reports

Part Time Medical Receptionist

Knox Physiotherapy
Wantirna South, Victoria
01.2013 - 01.2022
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed data entry tasks related to billing and collections procedures.

Skills

  • HIPAA Compliance
  • Medical Charting
  • Payment Collection
  • Medical Billing
  • Letter preparation
  • Records Management

Timeline

Part Time Medical Receptionist

Active Physiotherapy Pty Ltd
03.2014 - 08.2024

Part Time Medical Receptionist

Knox Physiotherapy
01.2013 - 01.2022

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Anne Winbanks