Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geraldine Townsend

Casino,NSW

Summary

To gain permanent employment that allows me to utilize my extensive skills and knowledge in working with people with disabilities in a variety of settings. Brings focused and reliable approach with good technical knowledge and willingness to take on any task. Supportive and organized with good multitasking skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Reliable Support Worker experienced in promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.

Overview

31
31
years of professional experience

Work History

Quality Lifestyle Support

TOOWOOMBA, QLD

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Carried out day-day-day duties accurately and efficiently.

Demonstrated respect, friendliness and willingness to help wherever needed.

Worked flexible hours; night, weekend, and holiday shifts.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Teacher's Assistant

Australian Industry Trade College
ROBINA, QLD
01.2019 - 09.2019

Provide support to young people in the classroom in the areas of maths, english and science.

Identify and assess any extra support requirements and learning disabilities.

Utilize this information to determine the individual needs of the student and provide appropriate support both in and out of the classroom.

Update the Nationally Consistent Collection of Data (NCDD) as required.

Disability Support Worker

Rural Lifestyle Options Australia, RLOA
04.2017 - 11.2018

Assisting people with intellectual, psychological and sensory disabilities to develop life skills in such areas as communication, recreation, social integration and community access.

Support clients to access relevant courses of study and attend appointments.

Worked independently and as part of a team.

Kept accurate records for client files and handled related paperwork.

Administering and monitoring medication.

Utilizes aides such as V-PAP machines, wheelchairs, lifts and BGL when necessary.

PHaMs Mentor

Benevolent Society
INVERELL, NSW
01.2016 - 02.2017

Assessment and screening of applicants’ eligibility for program

Assisting and supporting participants to set and achieve their goals

Provide support and assistance to participants to access services in areas such as housing, education and counselling

Provide referrals to other services and liaise with treating professionals

Facilitate group programs

Support and assist participants with financial planning and parenting programs

Organize respite for family members as needed

Completion of necessary documentation and other associated administration tasks as required in accordance with the National Standards for Mental Health Services 2010


Casual Disability Support Worker

Edmen Community Staffing Solutions
ALBION, QLD
10.2012 - 10.2013

Worked for a specialist staffing provider who provided casual workers to organizations in the disability and mental health sectors.

Worked flexible hours; night, weekend, and holiday shifts.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Transition to Work Educator

Challenge Disability Service
, NSW
09.2011 - 06.2012

Provided support to school leavers with a disability to access further education, work experience, voluntary and paid work

Undertook job search on behalf of the individual and prepared resumes as required

Provided on-the-job training and support in the workplace.

Support Worker

Casino Neighbourhood Centre, 2470
CASINO, NSW
01.2008 - 01.2009

Delivered TAFE accredited course to a number of students with a disability

Provided assistance and support to people with a disability in the Day Program

Assisted with social and family outings

Provided respite and after school care

24 hour accommodation support


Disability Support Worker

Inverell Accommodation Services
INVERELL, NSW
01.2002 - 08.2009

Provided assistance and support to people with a variety of disabilities to access medical and other appointments and activities in the community

Liaised with families and provided support during the Individual Service Planning process

Taught living and social skills to people with disabilities

Administered and monitored medication

Utilized V-PAP machines, BGL, wheelchairs and lifts when required.

Support clients on various holidays including time at home with their families.

Swimming Instructor/Gym Assistant

WIRAQ Sports and Aquatic Centre
WARWICK, QLD
01.2002 - 01.2007

Provided swimming lessons

Tested PH levels in the water

Maintenance of gym equipment

Reception and cleaning duties; customer service and money handling.

Access Officer

Connections Disability Services
INVERELL, NSW
01.2002 - 01.2007

Provided assistance, support and training to people with a disability in a wide range of areas including money handling, crafts, using computers, cooking, communication, literacy and numeracy

Liaised with employers to organize work experience and volunteer work for people with a disability

Provided on-site support and training in the workplace during work experience and volunteer work

Also provided out of home respite care.

Laboratory Assistant/Teacher’s Aide

Macintyre High School
INVERELL, NSW
01.2000 - 01.2007

Update and storage of Chemwatch and MSDS

Organization and research of education materials and classroom preparation

Setting up and monitoring of equipment

Repairs and maintenance of science equipment and laboratory

Regular auditing of equipment and supplies in the Science Department

Liaising with teachers and other staff

Quarterly audit and WH & S check of all chemicals within the school

General administration duties.

Education

Diploma - Administration and Business

Certificate lll in Community Services – Disabilities – -

TAFE

Workplace Assessment And Training – Certificate 4. -

No Degree -

ASSIST Inverell, NSW

Senior First Aid Certificate – -

01.2022

Mental Health

ASSIST
Inverell, NSW
2015

Certificate lll in Teacher’s Aide Special – -

Tamworth TAFE
01.2008

Certificate lll in Laboratory Assistant – -

Macquarie University
01.2006

Certificate lV in Auslan Sign Language -

TAFE
01.2004

Certificate ll and Certificate lll in Signed English -

Inverell TAFE NSW
01.2003

Skills

Life Skills Development

Information Confidentiality

Problem-Solving

Verbal and Written Communication

Staff Training

Team Development

Flexible Schedule

Conflict Management

Suicide Prevention

Patient-Centred Care

Timeline

Teacher's Assistant

Australian Industry Trade College
01.2019 - 09.2019

Disability Support Worker

Rural Lifestyle Options Australia, RLOA
04.2017 - 11.2018

PHaMs Mentor

Benevolent Society
01.2016 - 02.2017

Casual Disability Support Worker

Edmen Community Staffing Solutions
10.2012 - 10.2013

Transition to Work Educator

Challenge Disability Service
09.2011 - 06.2012

Support Worker

Casino Neighbourhood Centre, 2470
01.2008 - 01.2009

Disability Support Worker

Inverell Accommodation Services
01.2002 - 08.2009

Swimming Instructor/Gym Assistant

WIRAQ Sports and Aquatic Centre
01.2002 - 01.2007

Access Officer

Connections Disability Services
01.2002 - 01.2007

Laboratory Assistant/Teacher’s Aide

Macintyre High School
01.2000 - 01.2007

Quality Lifestyle Support

Diploma - Administration and Business

Certificate lll in Community Services – Disabilities – -

TAFE

Workplace Assessment And Training – Certificate 4. -

No Degree -

ASSIST Inverell, NSW

Senior First Aid Certificate – -

Mental Health

ASSIST

Certificate lll in Teacher’s Aide Special – -

Tamworth TAFE

Certificate lll in Laboratory Assistant – -

Macquarie University

Certificate lV in Auslan Sign Language -

TAFE

Certificate ll and Certificate lll in Signed English -

Inverell TAFE NSW
Geraldine Townsend