Anne Garnet Ruberto

• Served as main point of contact for clients, managing their relationship with bank from initial engagement through ongoing support.
• Collaborated with cross-functional departments to address complex client needs and deliver custom solutions.
• Improved client satisfaction by addressing and resolving concerns promptly and professionally.
• Coordinated with various departments to ensure seamless delivery of products or services, resulting in satisfied clients who felt well-supported throughout their journey with bank.
• Streamlined client onboarding processes for more efficient account setup and quicker access to services.
• Made clients aware of current and new products and services.
• Assisted clients with opening accounts and signing up for new services.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Operation Manager

• Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
• Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.