Anneke Botes
Baldivis,WA
Summary
Dedicated team member with expertise in customer service and effective task management. Known for creating positive customer experiences that foster loyalty. Achievements include improving service efficiency and enhancing overall customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Studio Owner, Yoga Instructor - Teaching
Anuk Yoga
Baldivis, WA
02.2021 - Current
- Delivering daily instruction in Yoga, Meditation, and Pranayama disciplines.
- Maintained studio space, including ordering and organizing supplies, cleaning, setting up equipment, and ensuring safety regulations were followed.
- Developed a customer service strategy to ensure client satisfaction with all aspects of their experience at the studio.
- Developed a variety of classes based on the needs of the participants.
- Assisted students with proper alignment in poses, breathing techniques, and modifications as needed.
- Maintained a clean and welcoming studio space, ensuring a serene environment for practice.
- Invited individuals of all ages and fitness levels to participate in classes.
- Monitored class participants for appropriate techniques to prevent injuries.
- Built and established lasting relationships using encouragement and personal support.
- Organized workshops and special events to foster a strong community presence.
- Cultivated an authentic yoga atmosphere at Anuk Yoga in Baldivis Forests.
Owner and Sole Photographer
Anneke Photography
Roxby Downs, SA
04.2003 - 10.2005
- Provided professional photography services for family portraits and events.
- Reviewed legal documents related to business operations.
- Analyzed market trends to identify new business opportunities.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Collaborated with clients to capture memorable moments in various settings.
- Executed on-location shoots, ensuring optimal lighting and composition.
- Delivered high-quality digital images within agreed timelines.
- Managed post-production processes, including editing and retouching.
- Organized event photography, capturing key highlights and candid moments.
- Established strong client relationships through effective communication.
- Utilized social media platforms to promote services and showcase portfolio.
Waiting Staff Member
Roxby Downs Visitor Information Centre and Dunes Cafe
Roxby Downs, SA
03.2003 - 10.2005
- Supported operations at Roxby Downs Visitor Information Centre, enhancing Dunes Cafe and art gallery services.
- Ensured high customer satisfaction as kitchen hand and waitress at Dunes Cafe.
- Crafted quality beverages for patrons while operating as barista at Dunes Cafe.
- Spliced and projected films in local cinema, ensuring optimal viewing experiences.
- Greeted customers and provided excellent customer service.
- Communicated effectively with kitchen staff regarding customer allergies or dietary needs.
- Checked back with guests to ensure satisfaction with each course.
Education
200 HR Yoga Teacher Training - Health and Wellness
Yoga Alliance International, Yoga Alliance Australia
Perth, WA11.2020
National Diploma in Photography -
Photography School, Technicon Pretoria
South Africa11.1996
Skills
- Adaptability
- Community engagement
- Safety compliance
- Customer service and support
- Client relationship management
- Yoga instruction
- Effective communication
- Quality management systems
- Relationship building
- Studio maintenance
- Emotional intelligence
- Work ethic
- Service quality assurance
- Client engagement optimization
- Client service
Certification
- 200 HR Yoga Teacher Training 03/2020 - 11/2020 Yoga Alliance International, Yoga Alliance Australia
- National Diploma in Photography 01/1994 - 12/1996 Technicon Pretoria, South Africa
Volunteer Experience
The CREW, Soul Soup Patrol, Rockingham, WA, 2023-08, 2023-12
Timeline
Studio Owner, Yoga Instructor - Teaching
Anuk Yoga
02.2021 - Current
Owner and Sole Photographer
Anneke Photography
04.2003 - 10.2005
Waiting Staff Member
Roxby Downs Visitor Information Centre and Dunes Cafe
03.2003 - 10.2005
200 HR Yoga Teacher Training - Health and Wellness
Yoga Alliance International, Yoga Alliance Australia
National Diploma in Photography -
Photography School, Technicon Pretoria