Anneleise Van Den Broek
Summary
Proven to excel in fast-paced environments, I leveraged my time management and customer consultation skills at Sabine Hair Alchemy to enhance client satisfaction and maintain salon efficiency. My adaptability and attention to detail cultivated a loyal clientele, showcasing my ability to meet and exceed employer-desired skills.
Overview
4
4
years of professional experience
Work History
2nd Year Hairdressing Apprentice
Sabine Hair Alchemy
09.2022 - Current
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colour-work by applying base colours and toners.
- Performed housekeeping duties such as sweeping, removing rubbish, collecting dirty linens for wash and maintaining sanitary work stations
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments, managing an online booking system and checking clients in.
- Enhanced client satisfaction by providing personalised hair consultations and recommending appropriate treatments.
- Developed strong time management skills by balancing multiple appointments and tasks simultaneously.
- Cultivated a loyal clientele base through exceptional communication skills and attention to detail during services provided.
- Used social media platforms to promote salon and services.
- Developed high levels of skill in: foils, on scalp bleaches, global colours, braiding and upstyling, solid form and increase layer haircuts, creative application of vivid colour and blow waves.
Junior Retail Assistant
The Reject Shop
09.2020 - 02.2022
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Resolved customer disputes and conflict professionally, leading to higher overall customer satisfaction.
- Managed inventory, ensuring optimal stock levels and minimal product wastage.
- Enhanced store presentation with regular cleaning, and organisation.
- Conducted routine price checks for accuracy, minimising pricing discrepancies on the sales floor.
- Contributed to sales goals by upselling products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages and pressures.
Education
Victorian Certificate of Education -
Trinity College Colac
Colac, VIC11.2022
Skills
- Customer Consultation
- Time Management
- Product Knowledge
- Social skills
- Problem-solving abilities
- Attention to Detail
- Decision-making
- Reliability
References
Professional-
Felicity Zappelli
0420298051
Personal-
Shirley and Brian Essery
0477020685
Ally Cirillo
0429334572
Hobbies and Interests
- I am passionate about vintage fashion, blending timeless elegance and historical charm into my personal style and creative pursuits.
- I love sewing as a creative hobby that allows me to express my passion, especially inspired by the fashion of the 1950s and 60s.
- I find relaxation in the craft of crochet, creating unique cardigans and coats alike.
Timeline
2nd Year Hairdressing Apprentice
Sabine Hair Alchemy
09.2022 - Current
Junior Retail Assistant
The Reject Shop
09.2020 - 02.2022
Victorian Certificate of Education -
Trinity College Colac
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