Annelies Jarvis
Bilambil Heights,NSW
Summary
Results-driven professional with rich history of facilitating interactive and meaningful workshops. Consistently recognized for fostering collaborative environments and achieving impactful learning outcomes. Known for adaptability, reliability, and strong communication skills essential for dynamic team success.
Overview
7
7
years of professional experience
Work History
Market Holder/Workshop Facilitator
Seed and Spore Designs
10.2023 - Current
- Collaborated with team members to design innovative workshop materials, increasing overall effectiveness of training sessions.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed timely and effective replacement of damaged or missing products.
- Responded to customer requests for products, services, and company information.
Mentor
Joy Careers
04.2021 - 02.2022
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Assisted mentees in developing self-confidence and positive self-image.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Helped clients navigate social services system and access needed resources.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Conducted various workshops on community engagement and creative arts practises.
- Identified areas in need of improvement and implemented solutions.
Assistant Manager
Bras N Things
07.2019 - 03.2021
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Florist
Skeleton Leaf
02.2018 - 10.2019
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Prepared potted plants and bouquets based on customer requirements.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Developed positive relationships with clients and vendors to boost rapport and trust.
Education
Holistic Intergrated Creative Arts Therapies -
The Soul-Full Mind College
Victoria - Online Capacity02-2025
Skills
- Motivational Skills
- Task Delegation
- Facilitation Techniques
- Curriculum Development
- Group management
- Teamwork and Collaboration
- Problem-Solving
- Reliability
- Adaptability and Flexibility
- Emotional awareness
Timeline
Market Holder/Workshop Facilitator
Seed and Spore Designs
10.2023 - Current
Mentor
Joy Careers
04.2021 - 02.2022
Assistant Manager
Bras N Things
07.2019 - 03.2021
Florist
Skeleton Leaf
02.2018 - 10.2019
Holistic Intergrated Creative Arts Therapies -
The Soul-Full Mind College
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