Anneliese Alexander
Holsworthy
Summary
Experienced Relationship Counsellor, Group Facilitator and Manager with over 12 years of experience in the social services. Recognized consistently for performance excellence and contributions to success in improving outcomes for clients and their families, as well as organisational governance. Strengths in Case Management, program development and facilitation and leading teams, backed by training in Social Work. Seeking a role that can combine excellent communication, empathy, organisation and community building skills with passion for climate justice and action.
Overview
19
19
years of professional experience
Work History
Manager - MRE and NFS
CatholicCare Sydney
03.2020 - Current
- Management of Marriage and Relationship Education and Natural Fertility Services programs
- Ensuring programs deliver services according to best practice models, considering governance, evidence based approaches and quality assurance
- Maximized performance by monitoring daily activities and mentoring team members.
- Executed regular process updates to improve efficiency and ensure professionalism in service delivery
- Spearheaded organisational change in relation to program delivery during Covid-19 crisis
- Designed and implemented new training program for casual staff, successfully increasing retention of trainees
- Designed and developed new personal development program for delivery in schools, ensuring content meets curriculum requirements and presentation methods are engaging to students
- Renegotiated NSW Health funding to meet changing needs of program and service delivery
- Designed, developed and delivered new marriage and relationship enrichment program
- Worked collaboratively on cross-divisional projects to ensure funding KPIs are being met, and governance processes are being followed
- Managed budgets, conducted performance reviews, hired new staff and provided Clinical and Operational supervision to clinical and non clinical staff
Post Separation Case Manager
CatholicCare
02.2017 - 03.2020
- Provided Post Separation support and case management to parents who were separated and in conflict
- Writing appropriate Case Notes to document sessions with parents
- Conducted referrals for parents to access further support
- Assessed risk through DV-SAT tool and MRG, as well as responding accordingly by reporting to appropriate service where necessary
- Conducted group assessments for parents wanting to attend post separation parenting course
- Participated in Cultural and Legally Assisted Mediation program by attending meetings and working with parents in program, as well as working collaboratively within multi-disciplinary team
- Maintained timely reporting of cases to DSS through electronic database (Carelink+)
- Attendance of local interagency meetings and events
- Designed, developed and delivered post separation children's group
Marriage and Relationship Educator
CatholicCare Sydney
01.2011 - 12.2017
- Delivery and facilitation of program designed for engaged couples identified with low risk relationship factors
- Ongoing professional development to upskill in best practice of relationship education and counseling
- Ad hoc instruction when requested by couples
- Designed, developed and delivered program for couples with identified medium risk relationship factors
Marriage and Relationship Education Co-ordinator
CatholicCare Sydney
08.2014 - 02.2017
- Co-ordination of 10 educators working across 3 different course types
- Managing a busy administration/intake team
- Managing more complex intake needs
- Co-ordinating and running quarterly peer supervision
- Conducting Performance Reviews
- Monthly reporting to managers
- Keeping course material current and relevant
- Processing and responding to client feedback
- Venue hire and correspondence
LifeCare Group Worker
Baptist Care
02.2012 - 06.2012
- Presentation of government funded program targeting Year 9 students as preventative measure against relationship violence
Youth Minister
Our Lady Of Fatima Parish Kingsgrove
02.2005 - 04.2011
- Group work, group facilitation and program development for young people and their parents
- Development of Youth Ministry Plan, as well as ongoing implementation of plan
- Introduced youth programs and successfully generated increased involvement
- Development of policies, procedures and volunteer agreements to ensure the safety of young people in community
- Development of Social Media and online presence to increase youth participation
- Training and equipping volunteers, including mentor programs for younger members of community to develop leadership
- Collaborating with community organisations and schools to increase youth ministry presence
- Chairing meeting and team management to meet goals
- Event management, planning and organising, including Church Fete, fundraisers and retreats
- Accounts payable, receivable and reconciliations
- Website maintenance
- Conflict resolution and counseling for young people and their parents
Education
Bachelor of Social Work -
University of NSW
Randwick03.2006
Certificate in Arts/Theology -
Broken Bay Institute
03.2010
Skills
- Collaborative and evidence based
- Confident and innovative decision maker
- Skilled counsellor and educator
- Policy and Program Development
- Experienced Group Facilitator, Event Manager and Team Leader
- Excellent Written and Verbal skills
- Community organiser
Volunteer Work
I have engaged in a number of volunteer activities in the last 5 years as a way to pursue my interest in climate action. My greatest achievement as a volunteer was organising and hosting an event called "Humanity's Code Red and the Green Revolution", featuring Professor Tim Flannery, Tim Buckley and Dr Gabrielle Kuiper. This attracted over 100 participants during the 2021 NSW lockdowns through networks developed in my volunteer work with We Are Hughes. Below is a summary of other volunteer roles I have undertaken.
AP4CA Volunteer Social Media Content Developer
Jan 2020 - Jan 2021
* development of content for Facebook for the Australian Parents for Climate Action
* developed the post with the greatest engagement, with over 17K people reached
We Are Hughes Co-Founder
June 2020 - Current
* development of critical community relationships
* volunteer capacity building
* kitchen table conversation facilitator
* analysed kitchen table conversation data and developed report
* social media content development
* maintenance of supporter database and development of supporter communication
* event planning and delivery
* team building and goal setting
Linda Seymour Hughes Independent Campaign Manager
November 2021 - May 2022
* volunteer recruitment and training
* oversight of campaign strategy
* event management
* database management and supporter communication
* social media content development
* media engagement
* volunteer management
Parish Musician and Singer
2016 - present
Coordinates a group of musicians and singers on 3rd Sunday of the month at St Joseph's Parish Moorebank. Selects songs, develops PowerPoint presentations, organises volunteers, as well as plays guitar and sings at Mass.
Timeline
Manager - MRE and NFS
CatholicCare Sydney
03.2020 - Current
Post Separation Case Manager
CatholicCare
02.2017 - 03.2020
Marriage and Relationship Education Co-ordinator
CatholicCare Sydney
08.2014 - 02.2017
LifeCare Group Worker
Baptist Care
02.2012 - 06.2012
Marriage and Relationship Educator
CatholicCare Sydney
01.2011 - 12.2017
Youth Minister
Our Lady Of Fatima Parish Kingsgrove
02.2005 - 04.2011
Bachelor of Social Work -
University of NSW
Certificate in Arts/Theology -
Broken Bay Institute
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