Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anneline Susan Nieuwoudt

121 South Bingera Road Bundaberg,QLD

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in the food industry. Offering a 10-year background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising team of 8 employees. Strategic-thinking individual experienced in preparing food and running a business successfully. Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Enthusiastic leader with experience in planning, leading and improving catering functions. Strategic in developing policies. Focused on motivating staff and working with diverse personality types. Proactive, produces high-quality of work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Caterer well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Detail-oriented Caterer with 10 years of experience in foodservice management. Consistently delivered superior-quality client services when providing delicious meals, appetizers and beverages. Exceeded expectations to retain long-term, repeat customers. Well-versed in overseeing preparation and delivery of 100+ plates at diverse events. Efficiently serve customers by managing teams, food delivery and scheduling concerns. Excellent multitasker and problem-solver with industrious nature and stellar reputation.

Overview

24
24
years of professional experience

Work History

Support Worker

Mable
04.2025 - Current

Completed registration process at Mable for support work opportunities.

Tuckshop Convenor

Bundaberg Christian College
07.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Caterer

Self
12.2008 - 09.2018
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels
  • Created and monitored promotional approaches to increase sales and profit levels
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across operations
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
  • Oversaw operational aspects of successful Hospitality business, including long-term planning, staff hiring and training, and procedure development and implementation
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices
  • Maintained up-to-date administrative records to monitor operational conditions
  • Promoted business via social media to generate leads and maximize brand identity
  • Frequently studied Food and Beverage market to keep abreast of new industry trends

Sales Representative

CB Agencies
02.2004 - 04.2008
  • Performed cold-calling and follow-ups with leads to secure new revenue
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes
  • Researched potential clients and markets to prepare for appointments
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
  • Set up appointments with potential and current customers to promote new products and services
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
  • Demonstrated products and specific features at customer locations and special events
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Networked at events and by phone to expand business profits and revenues
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Identified client needs, built relationships and overcame objections to drive sales
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service

Au Pair

Shawn Borelli-Pratt
08.2001 - 11.2002
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Monitored entrances and exits to maintain safety and organized environments
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Shopped for supplies, food and clothes for children and family members
  • Kept children's areas neat and clean
  • Assisted with housework such as laundry and cooking

Education

High School Diploma -

Kirkwood High School
Kirkwood

BComm - Accounting

University Of Port ELizabeth
Port Elizabeth

Skills

  • Client Service
  • Business management and development
  • Business growth and retention
  • Workflow planning
  • Food plating and presentation
  • Kitchen staff coordination
  • Kitchen equipment operation and maintenance
  • Recruitment
  • Recipes and menu planning
  • Cleanliness
  • Budgeting
  • Scheduling
  • Safe food handling
  • Relationship development
  • Team management
  • Operational improvement
  • Business operations
  • Supervision
  • Organization
  • Budgets
  • Communications
  • Project organization
  • Customer service
  • Problem resolution
  • PPE Compliance
  • Excellent Communication
  • Critical Thinking
  • Decision-Making
  • Multitasking Abilities
  • Organization and Time Management
  • Planning and Coordination
  • Self-Motivated
  • Problem-Solving

Timeline

Support Worker

Mable
04.2025 - Current

Tuckshop Convenor

Bundaberg Christian College
07.2020 - Current

Caterer

Self
12.2008 - 09.2018

Sales Representative

CB Agencies
02.2004 - 04.2008

Au Pair

Shawn Borelli-Pratt
08.2001 - 11.2002

High School Diploma -

Kirkwood High School

BComm - Accounting

University Of Port ELizabeth
Anneline Susan Nieuwoudt