Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne M Turpeinen

Middle Dural

Summary

Dynamic Sales Manager with a proven track record at My Inspired Style, adept in relationship building and staff management. Elevated sales team productivity and customer satisfaction through innovative incentive programs and enhanced CRM tools. Skilled in personal styling and social media, achieving high levels of customer loyalty and repeat business. Motivated to lead staff and excel in achieving top sales targets.


Working within the Fashion Industry in various parts for over 25 years, starting a Styling Career and also owing my own E -Commerce Store. I have the skills and knowledge to succeed in all companies of Business.






Overview

36
36
years of professional experience

Work History

Sales Manager

My Inspired Style
02.2013 - Current
  • Maintained high customer satisfaction levels.
  • Articulated core job functions accurately.
  • Enhanced client relationships through exceptional service.
  • Steered effective sales team to accomplish targets.
  • Managed ongoing evaluations to benchmark sales performance towards targets.
  • Increased team productivity through the implementation of targeted incentive programs.
  • Elevated team communication with improved CRM tools.

Sales Associate

Queenspark
04.2012 - 02.2013
  • Sales
  • Merchandising
  • Building Customer relationships
  • Working Independently

Sales Associate

Charlie Brown
03.2011 - 02.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Styling Customers / Personal Service

Retail Sales Associate

No Regrets Lingerie
09.1999 - 06.2002
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Top Sales Person

Sales Associate

Limited Addition Womenswear
09.1997 - 08.1999
  • Build Clientele Base
  • Sales
  • Merchandising
  • Party Plan Showing
  • Upsell
  • Ordering Stock
  • Packing stock
  • Styling

Senior Hair Dresser

Village Hair Force
12.1988 - 08.1998
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Styling Customers Looks with very large Client Base.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Merchandising Stock
  • Cash Management
  • Ordering Stock
  • Roster management



Education

Certificate IV Fashion Business - Fashion Business

FBI Fashion CollegeFashion Industry
Glebe
03-2012

Certificate IV / Hairdressing / Barbering - Hairdressing

TAFE NSW
NSW
02-1990

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Personal Styling
  • Fashion Parades
  • Stock Control
  • Social Media

Timeline

Sales Manager

My Inspired Style
02.2013 - Current

Sales Associate

Queenspark
04.2012 - 02.2013

Sales Associate

Charlie Brown
03.2011 - 02.2013

Retail Sales Associate

No Regrets Lingerie
09.1999 - 06.2002

Sales Associate

Limited Addition Womenswear
09.1997 - 08.1999

Senior Hair Dresser

Village Hair Force
12.1988 - 08.1998

Certificate IV Fashion Business - Fashion Business

FBI Fashion CollegeFashion Industry

Certificate IV / Hairdressing / Barbering - Hairdressing

TAFE NSW
Anne M Turpeinen