Annette Brown
Ryanston,VIC
Summary
Motivated Customer Service Representative committed to providing high-quality service for superior client experiences. Positive, infectious personality with excellent interpersonal and relationship-building skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
School Bus Driver
Village High School
01.2021 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Assist teachers and principal on exclusions, camps and administration of bus schedules
Business Owner
Rockbank Retreat B & B
04.2019 - Current
- Providing and preparing farm stay accommodation
- Advertising, marketing, co ordination of several booking platforms, calendars and pricing
- Guest liaisons
Property Manager
Elders Real Estate
10.2017 - 09.2020
- Independently managed rent roll department including all trust account operations
- Liaising with Landlords and Tenants
- Drafting and maintained legal documents in digital and hardcopy format for property management office
- Completed final inspections with tenants to identify required repairs if necessary and bond returns/claims
- Coordinating all maintenance and improvements required on properties with trades, Landlord and Tenants
- Coordinated with legal counsel to resolve tenant disputes including applying and attending VCAT on behalf of Landlords
Property Manager
Barry Plant
03.2010 - 10.2017
- Business Development Manager in charge of all new business
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- All necessary inspections, screening of applications and preparing all legal documentations required to leasing a property.
- VCAT preparation and presentation in accordance to the Real Estate Act
Administration Officer
Various
01.1996 - 12.2006
- Various full time and contract positions; ranging from Office Management, Reception, Switchboard Operator, Corporate Travel, Event Planning, Accounts Receivable and Payable
Education
No Degree - Full First Aid Certificate
Hero HQ
Melbourne, VIC07.2023
CAR - Certified Real Estate Agent Representative
REIV
Burwood, VIC03.2003
Skills
- Friendly Disposition
- Effective Communication Skills
- Ability to Problem Solve
- Diverse Office and Administration Skills
- Punctual and Reliable
Certification
Victorian Drivers Licence
Working with Children Check
Police Check
Timeline
School Bus Driver
Village High School
01.2021 - Current
Business Owner
Rockbank Retreat B & B
04.2019 - Current
Property Manager
Elders Real Estate
10.2017 - 09.2020
Property Manager
Barry Plant
03.2010 - 10.2017
Administration Officer
Various
01.1996 - 12.2006
No Degree - Full First Aid Certificate
Hero HQ
CAR - Certified Real Estate Agent Representative
REIV
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