Annette Izzard

Day to day duties included:

Organise and oversee the daily operation of beauty salon, including staffing and preparing rosters, managing money and maintenance of the premises. Determining product mix and range, stock levels and service standards for the beauty products offered.

Planning and strategy.

Finance and accounting.

Compliance and legal.

Marketing and sales.

Customer service.

Hiring and human resources.

Build an interesting and captivating brand.

Uncover opportunities.

Challenges:

Long hours, early starts late finish

Keeping abreast of industry

Safety Standards

Ensure that daily cleaning schedules are adhered to. Report any defect to the Home Manager. Carry out any other instructions of the Home Manager.

Cook prepare meals for breakfast, lunch, and dinner.

Collect and return, residents laundry, wash linens.

Challenges

Physically challenging

Ability to make decisions quickly

Adaptable

Long hours, early starts late finish

Safety Standards

Day to Day duties included:

Sweeping, vacuuming and mopping floors

Clean commercial buildings by emptying trash cans, servicing restrooms and wiping down communal surfaces

Tackle heavy cleaning jobs upon request

Ensure outside walkways remain clear and free of debris

Notify building management of any repairs required

Mix and dispose of all cleaning solutions appropriately

Ability to handle heavy equipment and machinery used in cleaning

Ability to walk, bend, push, pull and lift repetitively during working hours

Knowledge of cleaning chemicals, proper storage and disposal methods

Excellent communication skills and the ability to work as a team

Excellent organisational skills a must

Self-motivation and the ability to identify and complete needed tasks without direct supervision

Responsible with administrative tasks and security procedures on a daily basis. Excellent management and leadership skills, capable of delegating tasks and making decisions. Highly developed communication skills, both written and oral, familiar with giving instructions and explanations.

Challenges:

24/7 roster, shift work

Physically challenging

Ability to make decisions quickly

Adaptable

Long hours, early starts late finish

Safety Standards

Day to day duties included:

Customer Service:

Greet and address customers in a friendly and respectful manner while offering exceptional service to every customer

Promote loyalty programs and promotions to customers

Answer customer inquiries regarding product and services and suggest information about other products and services

Complete sale transactions using the Point Of Sale.

Health Safety Environment and Quality (HSEQ) requirements:

Maintain awareness of and ability to undertake emergency procedures at any time

Conduct activities in accordance with safety and operational procedures

Adhere to defined work health and safety policies and procedures related to the tasks and activities being undertaken in order to ensure your own safety and that of others in the workplace

General:

Complete cleaning activities including sweeping, mopping, spray/wiping, dusting, sanitising, picking up rubbish from floor, refilling bathroom products, moving waste to site rubbish bins

Merchandise & Store Appearance:

Replenish shop stock in accordance with store operational procedures

Complete stock delivery activities in accordance with store operational and safety procedures

Challenges:

Fast paced environment and high number of tasks/activities required to be completed each shift in addition to customer service

Required to provide customer service and support to difficult customers

Need to remain aware of forecourt and shop customers including responding quickly to safety hazards and incidents