Annette Jarrett
Mount Sheridan,QLD
Summary
Dedicated administrative professional with a proven track record of enhancing organizational efficiency and delivering exceptional customer service. Skilled in developing effective office systems that streamline operations and improve team collaboration. Eager to contribute to a dynamic small business by leveraging strong communication and organizational skills to create a positive first impression and foster a productive work environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Development Manager
Powerhouse Property
Cairns, Qld
07.2024 - 12.2024
- Handled administrative tasks and managed front office operations.
- Managed incoming calls, addressing tenant and owner inquiries.
- Handled incoming calls from clients interested in selling or managing their property.
- Licensed to conduct Property Management tasks, supporting the lead PM with property setup.
- Implemented and operated the core office system.
- Informed businesses about the advantages of utilising Powerhouse Property.
- Distributed promotional flyers across various locations in Cairns to boost company visibility.
Customer service Advisor
Bendigo Bank
01.2024 - 06.2024
- Assisted customers with all types of banking enquiries
- Did customer banking requirements
- Assisted groups with setting up and updating their signatories
Volunteer Program Manager
Far North Queensland Hospital Foundation
Cairns, Qld
04.2019 - 12.2023
- Managed front desk operations for general inquiries.
- Handled incoming phone calls, providing assistance with inquiries.
- Handled general inquiries and maintenance tasks in the hospital car park.
- Performed data entry and CRM system updates for new parking cards.
- Set up board meetings, handled administrative responsibilities, and ensured timely procurement of office supplies.
- Directed the management and scheduling of 100 volunteers on a weekly basis.
- Collaborated with Friends of the Foundation Groups across Rural Hospitals in Far North Queensland.
- Managed a team of 500+ volunteers, aiding the Fundraising department's event activities.
Community Fundraising Officer
Leukaemia Foundation
12.2006 - 08.2018
- Coordinated and ran all State Campaigns
- Designed and Coordinated other Fundraising Activities
- Assisted Third Party Fundraisers in making the most of their events
- Coordinated over 150 Volunteers throughout the year for different events
- Attended many networking functions across the Far North to promote and encourage partnerships with the Leukaemia Foundation
- Interacting with all types of media to keep the community up to date with the work and events of the Leukaemia Foundation
- Kept data for each event using Excel
- Very confident in Excel, Word including Mail Mergers, Outlook (organizing contacts and Email merges)
- Very confident PowerPoint and Publisher
- Excellence in Time Management – having to be working on many events or aspects of my positions
- Ability to communicate with patients who visited the office sometimes in difficult situations
Promotions & Marketing Manager
Radio 4cafm
01.2003 - 12.2006
Skills
- Customer service
- Organisational skills
- Computer skills
- Telephone and front desk professionalism
- Microsoft, Outlook, Word, Excel, PowerPoint, Publisher
- Google, Google Business
- Social Media
- CRM management
- Client relationship building
- Event planning
- Staff management
- Team leadership
- Attention to detail
- Phone manner
- MS programs
- Verbal and written communication
- Web based communication Systems
- Learning and adapting to software
- Multi-tasking
- Prioritisation
Communication Skills
- Excellent way of communicating with all people from all backgrounds.
- Can talk to anyone with confidence and respect even under extremely stressful situations.
- Excellent Phone Manner.
- Excellent customer service skills.
- Excellent verbal and written communication.
Leadership Experience
Can show great leadership by being able to jump in and help wherever possible and encourage others also. I like to come up with other ways of doing things to make things more effective in the workplace. I am always looking for better systems to put in place to make things easier on everyone else.
Otherpositionsheld
- Secretary, Kangaroos Rugby League Club, 01/01/20, Current
- Corporate Box Hostess, Northern Pride Rugby League Club, 01/01/19, Current
- President, Cairns Tourism Association, 01/01/03, 12/31/11
- President, St Francis Xavier School – Manunda, 01/01/16, 12/31/17
References
- Ms Sunny Tan, Events Coordinator, Tanks Art Centre, 07 0416 211 217, Worked together at the Leukaemia Foundation.
- Ms Gina Hogan, CEO, Far North Queensland Hospital Foundation, Worked for Gina in 2 previous roles.
- Tony Williamson, 0407 161 626, Worked for Tony in 2 previous roles.
Accomplishments
- Kangaroos Club Person of the year 2024
Certification
- Real Estate License
Timeline
Business Development Manager
Powerhouse Property
07.2024 - 12.2024
Customer service Advisor
Bendigo Bank
01.2024 - 06.2024
Volunteer Program Manager
Far North Queensland Hospital Foundation
04.2019 - 12.2023
Community Fundraising Officer
Leukaemia Foundation
12.2006 - 08.2018
Promotions & Marketing Manager
Radio 4cafm
01.2003 - 12.2006
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