Annette Khoushabeh

• Implemented streamlined KPI tracking processes to assist Managers, Supervisors and Engineers with monitoring their monthly and annual KPI achievements.
• Developed PowerBI dashboards for daily monitoring of KPI fulfilments for Management and site teams, Project-wide.
• Developed Synergy reports for site team and Management requirements.
• Prepared H&S monthly reports for the Project, CPB NSW Business Unit and Sydney Metro reporting, in accordance with stakeholder requirements.
• Monitored and managed inspections, actions and events submitted to Synergy, daily, Project-wide. Supported the CPB NSW Business Unit with inspection management, as required.
• Assisted with the development of the CIMIC Corporate Health & Safety PowerBI Dashboard, which was rolled out nationally and in New Zealand.
• Lodged and maintained daily prestart and toolbox talk records Project-wide.
• Assisted with the development of a virtual platform for submitting prestart and TBT records.
• Updated the Safety home page of the Project Intranet, as required.
• Maintained and updated various internal registers including Drug & Alcohol Testing, prestarts and toolbox talks, asset re-calibration, TeamBinder document transmittal, site team movements and invoices.
• Developed, updated and maintained various distribution lists, as per staff movement.
• Event management for bi-annual Subcontractor Forums - planning, budgeting, procurement of items, booking of venues and assisting with hosting the event.
• Planned and hosted Project-wide site barbecues with partner charity, Mates In Construction, to raise awareness of Mental Health in Construction and assist with charity fundraising.
• Provided training to new and existing employees around inspections, actions and KPI’s within Synergy, both on site and via Teams.
• Scheduled and managed SHEQS Refresher and Onboarding training for new employees.
• Assisted with reviewing and documenting invoices from various suppliers.
• Assisted SHEQS Manager and Project Safety Manager with any ad hoc administrative tasks.
• Prepared weekly toolbox talks to be distributed Project-wide.
• Monitored and maintained start card, RAT kit and other health/safety inventory stock levels.
• Assisted HR with monitoring of COVID tracking and contact tracing, Project-wide.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Conducted OPV/DVA checks for patients upon arrival.
• Scanned, stamped, filed and archived any incoming documentation from mail, fax and doctors.
• Prepared specimens for collection for Pathology.
• Cleaned and maintained reception area, doctor's rooms and the main treatment room.
• Conducted proper sanitisation of re-usable medical equipment such as ear specula for otoscopes, as required.
• Utilised Pracsoft, Medical Director and Outlook for daily administration and receptionist duties.
• Triaged patients upon arrival to reception with symptoms; handed over to GP/practice manager if patient's symptoms worsened.
• Assisted with maintenance of the vaccine fridge.

• Updated the Training Matrix for employee training qualifications. Chased up expired qualifications with employees, as required.
• Maintained the Plant and Equipment register to account for all business owned assets on site.
• Notified relevant suppliers to schedule repairs and maintenance on assets due for service.
• Minute taking for weekly and fortnightly meetings. Distributed minutes to relevant stakeholders, booked in meeting rooms as scheduled and as requested.
• Prepared soft copies of Health and Safety monthly reports for further analysis by both the Senior Project Manager and General Project Manager. These reports were then sent to Head Office to include the figures in the national safety report.
• Maintained Health and Safety registers - Take 5's, Safe Act Observations, Prestarts and Debriefs.
• Collated, accounted and sent through Toolbox records received via Supervisors to send to the Client.
• Notified Health and Safety team of any issues reported in daily Hazard and Prestart reporting.
• Assisted with any ad-hoc tasks assigned by Project Manager and/or broader administrative team. Worked as a team and independently.
• Utilised Microsoft Office, STEMS, EIFY and the local server for daily tasks.

• Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
• Assisted attorneys with case organization and administrative tasks.
• Maintained and updated files and databases for personnel records.
• Updated firm's database with new information for client records and financial documents.
• Used internal templates to prepare settlement letters, settlement statements and client correspondence.
• Produced photocopies and reproductions of records and legal documentation for solicitors.
• Answered phone calls and made enquiries to stakeholders, as advised.
• Archived and prepared files and cases to be closed.

This was a 2 week internship position as a Claims Support Officer for CommInsure.

Duties included:

• Archiving of completed claims
• Data entry for invoices
• Photocopying and logging mail
• Operating Orion software for ad-hoc tasks