Bianca Roberts
Helensburgh
Summary
Recent high school graduate with 3 years of experience working as a waitress and barista, where I developed strong customer service skills and learned how to stay calm under pressure. Volunteering as a youth leader for 2 years helped me grow as a communicator and taught me how to lead and support others. I’m looking for an opportunity where I can keep learning, work with a great team, and contribute with a positive attitude and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Waitress
Cafe Diem
01.2022 - Current
- Prepared and served high-quality coffee, beverages, and meals according to company standards.
- Managed multiple tasks simultaneously, such as serving tables, preparing drinks, and restocking supplies.
- Collaborated with team members to ensure smooth daily operations and time efficiency.
- Resolved customer issues quickly and professionally, ensuring satisfaction.
Youth Group Leader
Hope Church
02.2020 - 04.2022
- Dedicated multiple days a to meet with fellow leaders to organise upcoming events and activities
- Carried out planned schedules whilst caring for large groups of children
- Quietly and consistently resolved arguments
Education
St John Bosco College
EngadineSt John Bosco Primary School
Engadine, NSW2018
Skills
- Skilled in conflict resolution
- Strong communication with customers
- Excellent customer service skills
- Effective teamwork and collaboration
- Strong and consistent work ethic
- Organized in fast-paced environments
Availability
TBA when university timetables become available to 2025 students
Timeline
Waitress
Cafe Diem
01.2022 - Current
Youth Group Leader
Hope Church
02.2020 - 04.2022
St John Bosco College
St John Bosco Primary School
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