Summary
Overview
Work History
Education
Skills
Timeline
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Annette Sanmiquel

Kingsgrove,NSW

Summary

Results-driven banking professional with 23 years of experience. Solid track record of success in Private Banking as a Private Client Associate and Private Client Manager.

I have taken on many rolls with in NAB over the 23 years employed by the company, with the last 15 years specialising Private Banking.

Skilled at maximizing client satisfaction and bank profits by utilizing persuasive communication skills, in-depth product knowledge and hands-on customer service abilities.

Overview

24
24
years of professional experience

Work History

Bank Officer

NAB
Sydney CBD, NSW
03.1995 - 10.2018
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Developed culture of success rewarding performance, productivity and sales results.
  • Made continuous business adjustments to improve branch operations.
  • Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
  • Advised customers on bank products, services and financial planning options.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Addressed inquiries from clients and relationship management department team members.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Improved decision-making by using current data on market conditions and individual financial situations.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Implemented additional services to maintain exceptional client service ratings.
  • Interviewed clients to assess income, expenses, insurance coverage, tax status, financial and investment goals and risk tolerance.
  • Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information.

Education

Kingsgrove North High School
Kingsgrove

Skills

  • Risk Assessment
  • Client Interviews
  • Service-Oriented
  • Promoting Products
  • Client Engagement
  • Client Confidentiality
  • Customer Referrals
  • Honest and Ethical
  • Salesforce
  • Account Performance Reviews
  • Critical Thinking
  • Cash Management Strategies
  • Attention to Detail
  • Portfolio Management
  • Verbal and Written Communication

Timeline

Bank Officer

NAB
03.1995 - 10.2018

Kingsgrove North High School
Annette Sanmiquel